Bilingual Desktop Technician

2 months ago

Montréal QC, Canada Compugen Inc Full time

**Job Title**

Bilingual Desktop Technician - Contract

**Vacancy No**

VN7429

**Company Name**

Compugen Inc

**Work Location**

Montreal, QC

**Base Pay Range**

To be discussed during the recruitment process

**Job Details**
- Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.

If you are driven to make a difference, relentlessly curious and collaborative at the core, we would love to talk to you. Join us and help us make a difference.
**Requirements**:

- **Bilingual imperative (English/French)**:

- Three (3) years of college diploma in Computer Science or an equivalent combination of education and professional experience related to the responsibilities of the position
- Strong technical knowledge of computer software and networks
- Enjoys helping others and is committed to providing unparalleled customer service
- Superior problem solving and experience supporting a wide scope of issues
- Passionate about technology and committed to continuous learning and personal growth
- Ability to support multiple versions of software and operating systems
- Ability to troubleshoot and resolve desktop computer, network, telecommunications and telephone problems in a Microsoft operating environment Windows 10 with Microsoft Office Suite (Office 2019)
- Experience with Office 365 and Azure cloud technologies
- Ability to provide clear direction on how to perform simple and complex tasks
- Ability to multitask and work well under limited supervision in a fast-paced office environment
- Excellent interpersonal, communication and project management skills

**Qualifications**:

- Three (3) years of experience directly related to the responsibilities of the position
- Experience in any of the following areas would be an asset: Cloud Computing; SCCM; Active Directory; iPads, MS Teams, PC/Network Security

Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs.

Compugen est l'un des plus importants fournisseurs privés de solutions de technologie de l'information (TI) au Canada. Nous aidons nos clients à concevoir, acquérir, intégrer et exploiter leur technologie. Notre mission est d'aider les organisations à réaliser de nouvelles possibilités. Chaque jour, notre personnel dévoué à travers l'Amérique du Nord se concentre sur la prestation d'un service à la clientèle et d'expériences de soutien extraordinaires aux organisations des secteurs privé et public. Nous combinons l'étendue des compétences, la profondeur de l'expertise et l'engagement envers l'excellence opérationnelle à grande échelle pour offrir des expériences exceptionnelles axées sur le client.

Si vous êtes motivé à faire une différence, sans cesse curieux et collaboratif jusqu’au cœur, nous serions ravis de vous parler. Rejoignez-nous et aidez-nous à faire une différence.

Exigences
- Bilingue (Anglais; Français)
- Trois (3) années de diplôme d'études collégiales en informatique ou une combinaison équivalente d'études et d'expérience professionnelle en lien avec les responsabilités du poste
- Solide connaissance technique des logiciels informatiques et des réseaux
- Aime aider les autres et s'engage à fournir un service à la clientèle inégalé
- Résolution de problèmes supérieure et expérience dans le soutien d'un large éventail de problèmes
- Passionné par la technologie et engagé dans l'apprentissage continu et la croissance personnelle
- Capacité à prendre en charge plusieurs versions de logiciels et de systèmes d'exploitation
- Capacité à dépanner et résoudre des problèmes d'ordinateur de bureau, de réseau, de télécommunications et de téléphonie dans un environnement d'exploitation Microsoft Windows 10 avec la suite Microsoft Office (Office 2019)
- Expérience avec les technologies cloud Office 365 et Azure
- Capacité de fournir des directives claires sur la façon d'effectuer des tâches simples et complexes
- Capacité à effectuer plusieurs tâches à la fois et à bien travailler sous une supervisi

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