Desktop Support Technician
2 weeks ago
(a) A+ Certification or equivalent experience
(b) Good working knowledge of Active Directory
(c) 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level.
(d) Excellent customer service and communication skills including providing VIP support
(e) Experience supporting large Windows-based environments to desktop level with emphasis on Win 7 OS / office 2010 as well as Win 8 and O365
(g) Support of End User for video conferencing units.
(h) Support of mobile devices
- Experience in managing and building POS devices.
- Desktop/Laptop Build and Laptop build and troubleshooting experience.
- Meeting room device hands and feet support in office
Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this position works collaboratively with the Service Desk for end user break/fix and other support functions.
Duties shall include, but not be limited to:
- Diagnosing and troubleshooting desktop system, printer and operating problems
- Consulting and instructing users on hardware and software questions/issues
- Collaborate with other IT Services Data Center and Network Infrastructure teams
- Install, maintain and upgrade equipment and its associated infrastructure
- Runs diagnostic tests to isolate system problems as well as proactive activities
- Operating Systems Windows, OS-X
- MS Office (Windows and Mac) software
- Experience with Remote Support technologies such as Remote Desktop (Microsoft), Apple Remote Desktop, VNC
- Hands on experience removing viruses and spyware using various tools (Windows)
- Identifies, researches, and resolves technical problems including forming an RCA
- Documents, tracks and monitors the problem to ensure a timely resolution within an effected SLA window
- Installs, configure and maintain Mac, PC, peripherals (local and network printers, scanners), and other end user equipment such as Blackberries, iPhones and iPads, MAC Books, Laptops
- Excellent written and verbal communication and customer service skills with proven ability to work in fast paced environments
- Commercial experience in an IT support technician role that includes 2 years of technical support experience in a hybrid Windows and MAC environment
- Experience in working with a helpdesk operation, to include Windows and Mac clients
- Self-starter that is able to collaborate actively with others in a cross-functional team
- Proven attention to detail and high standards for quality
- Excellent organizational/administrative/technical skills with agility to re-prioritize as necessary
- Skilled in documenting written troubleshooting steps and instructions
- Business professional attire
Pay: $20.00-$38.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
**Experience**:
- Desktop support: 4 years (required)
- Active Directory: 3 years (required)
**Language**:
- French (required)
- English (required)
Work Location: In person
-
Desktop Technician
2 weeks ago
Montréal, Canada Aversan Inc Full timeJob Summary: We are seeking a skilled Desktop Technician to join our team. As a Desktop Technician, you will be responsible for providing technical support and troubleshooting assistance to end-users. You will play a crucial role in maintaining the functionality of our computer systems and ensuring that employees have the necessary tools to perform their job...
-
Desktop Support Technician
22 hours ago
Montréal, Canada Ovation Workplace Services Full timeDesktop Technician will provide day to day local Pay: $22.00-$33.00 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Montréal, QC H1J3C7: reliably commute or plan to relocate before starting work (required) Application question(s): - Have you taken covid Vaccination? **Education**: - Bachelor's Degree (required) **Experience**: -...
-
Desktop Support Technician
22 hours ago
Montréal, Canada Ovation Workspace Services Full timeDesktop Technician will provide day to day local **Salary**: $20.00-$33.00 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Montréal, QC H1J3C7: reliably commute or plan to relocate before starting work (required) Application question(s): - Have you taken covid vaccination? **Education**: - Bachelor's Degree...
-
Desktop Support Technician
3 days ago
Montréal, Canada Ovation Workspace Services Full timeDesktop Technician will provide day to day local **Salary**: $20.00-$33.00 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Lethbridge, AB T1H 5K8: reliably commute or plan to relocate before starting work (required) Application question(s): - Have you taken covid vaccination? **Education**: - Bachelor's Degree...
-
Desktop Support Technician
5 days ago
Montréal, Canada TekWisen Software Pvt. Ltd Full timeResponsible for supervising the manufacturing and installation of computer or computer-related equipment and components. **Major Job Duties**: - Test and image desktops and laptops. Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware. - Assist Corporate Desk Side Support technicians with...
-
Desktop Support Technician
6 days ago
Montréal, QC, Canada ESP Global Services Full time**Future Opportunities** We are currently sourcing interested individuals for potential future positions. You must have the right to work in Canada. If you'd like to be considered for upcoming opportunities, please express your interest, and we'll keep you informed. We are an equal opportunity employer. **About the Job**: As a Desktop Support Technician...
-
Desktop Support Technician
2 weeks ago
Montréal, Canada Ovation Workplace Services Full time(a) A+ Certification or equivalent experience (b) Good working knowledge of Active Directory (c) 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level. (d) Excellent customer service and communication skills including providing VIP support (e) Experience supporting large...
-
Desktop Support Technician
3 weeks ago
Montréal, Canada Ovation work place services Full time(a) A+ Certification or equivalent experience (b) Good working knowledge of Active Directory (c) 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level. (d) Excellent customer service and communication skills including providing VIP support (e) Experience supporting large...
-
Desktop Support Technician Level I
1 week ago
Montréal, Canada Heunets Systems Full timeURGENT! Job Role - Desktop Support Technician Level 1 Job Summary Desktop Technician will provide day to day local a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket...
-
Desktop Support
3 days ago
Montréal, Canada Epsilon solutions pvt ltd. Full timeResponsibilities: - Excellent analytical and problem-solving skills Demonstrable experience in managing a successful team of support technicians and successful completion of computer hardware and current desktop support technician certifications Excellent customer service skills Desk side Support Management Customer Relationship Management Vendor...
-
Desktop Support Technician
5 days ago
Montréal, Canada TTEC Full timeDesktop Support Technician - On site Quebec, CAN (French not required) **Desktop Support Technician** Bringing smiles is what we do at TTEC... for you and the customer. As a Desktop Support Associate Technician working onsite, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning...
-
Desktop Support Technician
5 days ago
Montréal, Canada ESP Global Services Full time**Future Opportunities** We are currently sourcing interested individuals for potential future positions. You must have the right to work in Canada. If you'd like to be considered for upcoming opportunities, please express your interest, and we'll keep you informed. We are an equal opportunity employer. **About the Job**: As a Desktop Support Technician...
-
Desktop Support Technician
2 days ago
Montréal, Canada Q1 Technologies Full timeSkills Required: - Knowledge on End User Computing Devices (Laptop / Desktop / VDI) - Expertise on windows 7/ 10 administrations - Good troubleshooting skills on MS Office, O365, Internet Explorer and other Operating system related issues - Knowledge on PC and peripheral Hardware troubleshooting (including print & scanning devices) - Hands on Experience on...
-
Desktop Support
3 weeks ago
Montréal, Canada Atlantis IT group Full time**Role: Desktop Support** **Location: Montreal, QC** **Duration - Long Term** **Role and Responsibilities** Install and configure desktops, laptops, mobile devices, and associated peripherals and related software Perform onsite updates, configuration changes, or software installations and security patches Perform bulk MACDs Provide technical support and...
-
Desktop Support
1 week ago
Montréal, Canada Atlantis IT group Full time**Role: Desktop Support** **Location: Montreal, QC** **Duration - Long Term** **Role and Responsibilities** Install and configure desktops, laptops, mobile devices, and associated peripherals and related software Perform onsite updates, configuration changes, or software installations and security patches Perform bulk MACDs Provide technical support and...
-
Desktop Support
3 weeks ago
Montréal, Canada Atlantis IT group Full time**Role: Desktop Support** **Location: Montreal, QC** **Duration - Long Term** **Role and Responsibilities** Install and configure desktops, laptops, mobile devices, and associated peripherals and related software Perform onsite updates, configuration changes, or software installations and security patches Perform bulk MACDs Provide technical support and...
-
Desktop Support
2 days ago
Montréal, Canada Atlantis IT group Full time**Role: Desktop Support - French** **Location: Montreal, QC** **Duration - Long Term** **Role and Responsibilities** Install and configure desktops, laptops, mobile devices, and associated peripherals and related software Perform onsite updates, configuration changes, or software installations and security patches Perform bulk MACDs Provide technical...
-
Desktop Support Technician
4 days ago
Montréal, Canada Teamware Solutions (quantum leap consulting). Full time**Role: Desktop Support (Canadian French Speaking)** **Location: Montréal, QC (Hybrid role)** **Max Salary: CAD 50K/annum + benefits** **Job Description: Desktop Support** **Location: Montreal(Quebec) (Hybrid model - 2 days in office and 3 days WFH)** **Type - Full Time** **Experience: 2-5 yrs** **Office -100 people; 30 users in office** **Key...
-
Montréal, Canada Asset Inventories Inc. Full time**Desktop End User Support manager** **Missions** - Department Summary: Team manage desktop support L2 for all type end users (business and IT users) in Canada located in Montreal, - Currently deployment IT equipment, software, PC and laptops maintenance and etc, request and incident support. - A Desktop Support Manager will have a minimum of 4 years...
-
Desktop Support
2 weeks ago
Montréal, Canada Atlantis IT group Full time**Role: Desktop Support (English and French)** **Location: Cote Vertu Ouest, Dorval,** **Quebec (Onsite)** Knowledge on End User Computing Devices (Laptop / Desktop / VDI) Expertise on windows 7/ 10 administrations Good troubleshooting skills on MS Office, O365, Internet Explorer and other Operating system related issues Knowledge on PC and peripheral...