Lounge Assistant

3 weeks ago

Richmond, Canada Plaza Premium Lounge Full time

**About Plaza Premium Group**:Headquartered in Hong Kong, Plaza Premium Group is the pioneer and industry leader in offering Global Airport Hospitality solutions in over 280 locations of 65 international airports across the world, with a collective goal of making travel better.

The Group currently employs nearly 5,000 staff and serves over 22 million passengers around the world annually, we are dedicated to delivering superior airport hospitality services for air travellers be they at Arrival, Departures or Transit at worldwide airports.

If you are interested in being part of an award-winning and dynamic team, nurturing and developing your career on a global scale, you might be our next: Kitchen Helper**. **You are an ambassador for Teamwork, Excellent Service and Innovation. Your attention to detail, warm personality and positive attitude is part of our collective goal in enhancing the airport experience for all travellers.

**Overall responsibility**:
A Lounge Assistant is responsible to provide a positive customer service experience by greeting guests and creating a welcoming atmosphere. To prepare and serve food and beverages to the customers. Clear and clean the table after customer finished their meal.

**Location**:Vancouver International Airport.

**Responsibilities**:

- To take care of all the food in the food counter, reheat food, replenish food, drinks, condiments etc.
- To prepare and serve coffee, cappuccino, latte and alcoholic drinks, upsell premium drinks at the bar and handle bar duties, to monitor the alcoholic consumption of customers.
- To assist in cooking, such as breakfast, muffins, cookies, prepare veggie platter, salad bowls, and make sandwiches.
- Maintain inventory stocking freezer, cooler and storage based on FIFO - Frist In, First Out order. To record food, beverages, and supplies.
- Unloading and storing deliveries of food items.
- Monitor, clean, tidy and setup up washrooms, shower rooms, napping rooms, kitchen and all other work areas. Make sure all area floors are dry to avoid slipping hazards.
- To clear and clean the table after customer finished their meal.
- To wash dishes, sanitize surfaces, and take out the trash.
- To ensure that proper cleaning procedures are adhered to and personal protective equipment (PPE) is worn at all times during the shift. Employees are expected to follow all health and safety regulations, enforced and updated by the company.
- To transport food, equipment or stock from one lounge to the other; or to different locations.
- To take up any additional duties and work based on the operational requirements as assigned by the on-duty manager, such as covering duties for colleagues during their break.

**Requirements**:

- Serving It Right and Food Safe Level 1 certified.
- Flexible availabilities including weekdays, weekends and statutory holidays required.
- Proficiency in English.
- Able to stand for long hours
- Able to lift up to 20 lbs.
- Proof that you are fully vaccinated against COVID-19 with a vaccine recognized by the Public Health Agency of Canada.

**What we offer**:

- **Extended health, dental and vision package for full-time employees.**:

- **4% of vacation pay is included in your monthly payroll.**:

- **Odd-hours premium rate at $0.50/hr for the entire shift.**:

- Comprehensive paid training.
- **Free airport parking is provided for full-time employees.**:

- In-house job opportunities
- we pride ourselves on developing talent from within.
- Flexible/open availability, including weekends and holidays.
- **Free global lounge access.**

**As per federal government requirements, all airport workers must b.e fully vaccinated against COVID-19. Proof of vaccination is required.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay
- Tips

COVID-19 considerations:
We ensure all employees and customers understand and comply with the COVID19 infection prevention policy and practice in our lounges.

Application question(s):

- Are you able to work the early morning shift, starting at 4 am? If not, please indicate the earliest possible start time.

Work Location: One location

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