Program Assistant

3 weeks ago

Red Deer, Canada Red Deer College Full time

**Please see Special Instructions for more details.**:
**Posting Details**:
Position Information

**Position Title**
- Program Assistant (School of Arts and Culture)**Position Summary**
- Do you have a passion for providing support for a diverse portfolio? Are you an adaptable self-starter who enjoys taking initiative in a fast-paced environment? We invite you to join the School of Arts and Culture team as the permanent full-time Program Assistant.
- The Program Assistant is responsible for providing administrative support to programs within the designated portfolio. This position acts as the front-line support for student inquiries and will provide program specific information as required.- This position coordinates the timetabling process and timetable entry as well as provides project administrative support during periods of curriculum renewal and/or accreditation. The incumbent will use reporting systems to generate reports and maintain databases.- The Program Assistant performs a wide variety of administrative support services, all of which contribute to the efficient and professional operations of the designated School.**Position Responsibilities**
- Responsibilities include but not limited to:
- Supports Associate Dean, Faculty, Academic Operations Manager with course/program delivery and execution
- Organizes and prepares for new academic year (preparing new class schedules and forwarding to internal areas as required, updating student forms, attendance and marks records for certain specific program areas, prepares student and instructor packages for each intake)
- Assist programs in course evaluation preparation and documentation
- Acts as an initial point of contact from students, staff, faculty, and external contacts; responding to questions as appropriate or forwarding to appropriate individual
- Provides program specific information regarding requirements, electives, procedures, timelines, and general program facts for designated portfolio. Refers students to the Student Connect Centre Advisors as required
- Provides support for student orientation and retreats
- Collaborates with the Academic Operations Manager, Associate Dean, and Chairs to coordinate the timetable process to ensure conflict free scheduling of course and course sections; works with Scheduling Office to correct any issues or conflicts as they arise, including those related to impacts from other events occurring on campus
- Provides support for program approval, program evaluation and accreditation committee logístical work
- Monitors, maintains, and updates the central Blackboard program site to ensure currency of program specific information
- Supports program and program advisory committee meetings by planning and preparing meetings, preparing agendas, attending meetings, taking and distributing minutes; Consults with Operations Manager regarding budgetary concerns (meeting expenses, printing and marketing expenses)

**Required Qualifications**
- Two (2) years of post-secondary training, completion of a community college certificate in Business Administration, Office Administration, or related
- Proficient in Microsoft Office 365, including SharePoint
- Working knowledge of Records Management
- Ability to learn and adapt to new software programs
- Demonstrated ability to work successfully with diverse groups of people

**Preferred Qualifications**
- Current knowledge of the administration of a post-secondary educational institution would be an asset
- Experience using BlackBoard 9.1, Banner, Cognos would be an asset
- Ability to work both independently and in collaboration with a team
- Demonstrated ability to take initiative and proactively complete tasks
- Strong organizational and time management skills
- Ability to develop and maintain positive working relationships with all contacts internal and external to the Institution
- Experience scheduling/setting up meetings and appointments on and off campus, this may include travel arrangements
- Experience preparing meeting agendas, minutes, letters and memos accurately
- Demonstrated effectiveness and clarity of verbal and written communication with excellent interpersonal communication skills and phone manners

**Salary or Hourly?**
- Salary**Salary**
- Starting at $48,097 annually**Benefits and Compensation Information**
- Red Deer Polytechnic offers a comprehensive benefits package including extended health and dental care through Blue Cross, access to a health spending account, pension plan, Employee & Family Assistance Program, generous vacation allotments, credit tuition waivers and opportunities for professional development funding. Additional time off due to Institution closures between Christmas and New Year general holidays.- Eligibility to access the above mentioned benefits dependent upon the CUPE Collective Agreement and related RDP policies.

**About Red Deer Polytechnic**

**Red Deer Polytechnic** has been a pivotal part of central Alberta for nearly six deca

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