Business Analyste

3 weeks ago


Remote, Canada Boréalis Stakeholder Engagement Software Full time

**100% remote position**

**About us**

With over 15 years of expertise under our belt, we have maintained our start-up mentality while becoming the leader in stakeholder engagement software. On a daily basis, this is reflected in our management style, which is more horizontal than hierarchical.

We are currently looking for a Business Analyst that will work closely with our Projects Director and the Account Directors. (S)He is responsible for the implementation of Borealis software for our clients.

**We are looking for people who**:

- Find creative problem-solving fulfilling and challenging
- Are self-motivated and eager to learn
- Thrive in a dynamic & collaborative environment and are comfortable with ambiguity
- Have a clear, professional and informative communication style.
- Are Interested in building technical skills and learning about SAAS, KPI’s and more.

**Responsibilities**

Manage Borealis implementation projects:

- Assess and understand clients’ business objectives;
- Identify and collect customer requirements, map their business processes
- Identify the best solutions to integrate their business processes into the Boréalis software
- Organize and conduct meetings and work sessions with clients: produce agendas, dispatch activities and monitor their progress, customize project documentation
- Formalize project information in the various onboarding documents
- Configure the software in accordance with the identified requirements
- In case of imports, manipulate and organize data, prepare imports
- Maintain project statuses, to reflect implementation status at all times, and keep managers and clients informed
- Identify risks and issues around projects, implement mitigation solutions.

Identify and integrate innovative, solution-oriented approaches to:

- Suggest sound workarounds tailored to client contexts to meet service levels agreed upon with clients;
- Maintain implementation projects progress on budget and on time.
- Develop and maintain a relationship of trust between customers and Boréalis;
- Engage with clients on topics that will help Boréalis "grow its roots";
- Develop an in-depth understanding of Borealis over time;
- Help develop and maintain a continuous improvement approach to everyday issues.

**Qualifications**
- Diploma in IT, Geomatics or Sustainable development
- Experience of at least 3 years in a relevant area
- Good understanding of corporate social responsibility challenges is a plus
- Experience in Project and/or Account management, if possible with large corporations.
- International experience or Mining / Oil/Gas experience or SAAS experience will be considered as an asset.
- Fluent in English and French. A third language is a plus.
- Very good communication skills, client-oriented profile
- Adaptable: available to work atypical working hours, ready to work with foreign languages teams.

**Terms of employment**
- 100% remote position
- 37.5 hour week, Monday to Friday Flexible schedule
- 3 weeks vacations
- Group insurance
- RVER
- Be part of a dynamic and international team

Type d'emploi : Temps plein, Permanent

Salaire : à partir de 60 000,00$ par an

Avantages:

- Assurance Maladie Complémentaire
- Congés de Vacances et Compensatoires
- Horaires flexibles
- RVER
- Tenue Décontractée
- Travail à domicile

Horaires de travail:

- 8 Heures
- Du Lundi au Vendredi
- Quart de jour
- Repos la fin de semaine

Formation:

- Baccalauréat (Souhaité)

Expérience:

- Analyse d'affaires: 3 ans (Souhaité)

Langue:

- Anglais (Obligatoire)
- Français (Obligatoire)

Lieu du poste : Télétravail


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