Microsoft Dynamics Business Analyst

2 weeks ago


Remote, Canada Harris Corrections - Harris Computer Guardian Portfolio Full time

**WHO WE ARE**

Harris Corrections is an industry-leading provider of jail management, probation and pre-trial software for justice and public safety agencies in North America.

Built in Microsoft Dynamics and deployed in the Power Platform, our Offender360 system offers our clients a comprehensive software solution to manage all processes from intake to release & supervision for Adult and Juvenile offenders. Our PreTrial360 solution provides pretrial management functionality to support jail alternatives for arrestees.

**THE ROLE**

We are seeking a fully remote, dynamic and motivated Business Analyst to strengthen its R&D Operations group.

The Business Analyst’s mission is to guide our clients through discovery, define system or functional requirements, co-develop solution designs, with their expert knowledge of MS Dynamics CRM platform and support the quality assurance of software deliveries.

**WHY JOIN US**

As a member of Harris Computer Systems, we’re proud to provide our employees with an array of benefits, including:

- Health & Medical - Competitive medical, dental, and vision plans
- Work Environment - A work culture that empowers you to grow your abilities and reach your true potential with colleagues who will help you realize it; 100% Remote
- Lifestyle Rewards - An annual allowance for activities and items that enrich your personal life
- Retirement Plans - We aim to help you maximize your retirement savings plan.
- Share Plans - Employee ownership is one of our core values at Harris. As a member of Constellation Software, we offer a share plan to empower our team members.
- Education & Training - Ongoing training and education are critical to the success of our business.
- This role is also available as a Contractor

**RESPONSIBILITIES**
- Review business requirements in partnership and collaboration with clients and obtains sign-off
- Facilitate client workshops for end-user training, software/solution delivery walkthroughs, process discovery, and progress updates
- Liaise between client and software delivery team as a primary point of contact
- Document processes, training guides, requirements, solutions, technical specifications, and knowledge articles
- Identify, assess, and validate strategic business case opportunities that improve financial effectiveness and provides relevant financial/business analysis.
- Drive the design and conceptualization of new business solution options and manages identified impacts and risks
- Work closely with the QA and Dev teams to ensure successful project deliverables, including test plan traceability.
- Ability to explain complex ideas clearly and concisely to many audiences within an organization.
- Design, evolve and contribute to Harris Correction's knowledge capital.

**REQUIREMENTS**
- 7+ years of BA experience working on product and project implementations within an evolving software delivery environment
- Education in Computer Science, Information Technology, Business or Criminology is an asset.
- Strong technical understanding of MS Dynamics CRM and Power Platform and their features
- Work with the Dynamics 365 CRM developers to design and configure solutions that meet the client’s business needs
- Able to Diagram, Illustrate, or Communicate client requirements to technical staff through software delivery tools (Wireframing, UX/UI, Business Process Mapping, UML)
- Strong Use Cases, User Stories, Fit/Gap Analysis, Business Process Flows experience
- Ability to understand and help define basic to mid-level complexity data models
- Keep up-to-date with the latest industry developments and product updates related to Dynamics 365 CRM
- Comfortable presenting to groups of 20+ individuals
- Experience working with Azure DevOps, MS Office Suite: Word, Project, and Excel
- Experience working within the corrections industry is considered an asset.
- Experience reading/understanding coding - especially knowledge of software architectures and coding approaches to common problems would be helpful.

YOU’LL DO WELL IF YOU’RE...
- Open to learn, adapt and improvise approach
- An open dialogue communicator who is solutions-focused
- Reliable, Responsible, and Respectful
- Humble and Ego-less approach to working with others
- Appreciative of data and analytics

We thank all applicants for their interest however only those selected for further consideration will be contacted. Accommodations for reasons of disability will be provided upon request.

dynamicssystemanalyst #enterpriseanalyst #businesssolutionarchitect #dynamicsbusinessanalyst #dynamicssolutionarchitect #Dynamics365CRMBA #dynamicssystemanalyst

Pay: $58,000.00-$80,000.00 per year

**Experience**:

- product and project BA: 7 years (required)
- MS Dynamics 365 CRM BA: 3 years (required)

Work Location: Remote


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