Project Co-ordinator, Learning Institute

2 weeks ago

Toronto, Canada SickKids Full time

**About SickKids**:
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

**Position Description**:
As a member of our Learning Institute team, the Project Coordinator is pivotal in ensuring the smooth operation and delivery of high-quality services within our conference centre.

**Here's What you'll Get To Do**
- Act as the primary point of contact for clients utilizing the conference space, providing guidance regarding the facilities, potential room set-ups, etc. and ensuring that groups are following the guidelines for room use
- Address any client concerns or issues in a timely and professional manner
- Liaise with, and facilitates meetings with, our partners (e.g. Audio-visuals, Move Team, Catering, Facilities, Protection Services) to optimize functioning of the space
- Provide back up support to manage the booking calendars for the Conference Centre spaces
- Deliver internal and/or small external events as assigned including managing event logistics
- Participate on the appropriate Joint Occupational Health and Safety Committee and manage related processes
- Act as the key point of contact for the Learning Concourse Digital Signage
- Complete month end financial reconciliation for the funds collected in our event management system
- Create basic event registration sites on our event management system
- Promote a collaborative approach to problem-solving by fostering a trusting and respectful environment open to continuous improvement

**Here's What you'll Need**

**Essential Requirements**
- Bachelor's degree or equivalent work experience
- Exceptional organizational skills and an ability to support multiple concurrent projects in a fast-paced environment
- Passion for delivering exceptional customer service
- Excellent communication, interpersonal and relationship management skills, with a customer-focused approach
- Superior multi-tasking skills with the ability to plan, set priorities, meet deadlines, and work confidently under pressure
- Attention to detail
- Well developed problem solving skills
- Demonstrated commitment to equity, diversity and inclusion (EDI) and experience advancing EDI objectives

**Assets**
- Proven experience in event management, preferably in a healthcare or hospitality setting
- Proficient in Microsoft Office Suite and event management software
- Previous experience in project or program coordination
- Experience collaborating with a wide range of internal and external stakeholders to achieve a common goal

**Employment Type**
- Full time 12-month contract; 35 hours per week

**Our Commitment to Diversity**:
The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital’s receipt of all necessary documentation.

**How to Apply

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