Contract Project Coordinator, Pro

4 weeks ago

Toronto, Canada Touchstone Institute Full time

**Working at Touchstone Institute**

Touchstone Institute is a non-profit corporation that offers expertise in evaluation and curriculum development to promote public confidence in professional competence in the Canadian workforce. We excel in providing competency-based services in support of successful transitions to training and practice that meet professional and societal needs.

Our employees are motivated self-starters who thrive in an environment of teamwork and growth. Our client-focused, professional culture focuses on continuous learning and collaboration, and provides opportunities for personal and professional development. We value collegiality and work-life balance.

**Position Description**

Reporting to the Senior Director, Program Design and Development, the Project Coordinator plays a key role in developing, planning, organizing and delivering Touchstone Institute’s programs and operations. The Project Coordinator will work closely with internal departments and teams, external stakeholders, and the management team to set and track project timelines and deliverables to support the planning and operationalization of new initiatives.

**Key Accountabilities**

Project Coordination
- Develops and tracks detailed project work plans with deliverables and timelines
- Summarizes action items, update timelines and milestones, and prioritize tasks based on project development and evolution
- Organizes all logistics surrounding project meetings, including scheduling, set-up, catering, and minute taking
- In collaboration with the Senior Director, Program Design and Development and program managers, determines resources required to complete tasks encompassed in work plans
- Tracks work progress and communicates with internal project teams to ensure project timelines and milestones are met
- Tracks external dependencies and work with the Senior Director, Program Design and Development and program managers to follow up
- Creates and maintains open lines of communication with the Senior Director, Program Design and Development, program managers, and staff, ensuring they are regularly updated on project progress, potential challenges, and any factors that may hinder project success.
- Works closely with internal stakeholders from the Information technology team to coordinate successful IT project initiatives that supports program delivery
- Supports the Senior Director, Program Design and Development and program managers in effectively monitoring project issues, risks, and opportunities to facilitate timely resolution and optimize project outcomes.

**Documentation & Record Keeping**
- Tracks and reports on project milestones and provides status reports
- Ensures all project documents are stored and archived following project completion
- Ensures all documents and reports meet corporate style guidelines and branding standards
- Works with program managers and directors to draft and coordinate necessary reporting for clients, funders and other internal and external stakeholders
- Collaborates with the Senior Director, Program Design and Development and program managers in developing and organizing policies, standard operating procedures, and process documents for efficient project implementation.

**Stakeholder Engagement**
- Liaises with internal and external stakeholders to ensure a smooth flow of information sharing at all levels
- Collaborates with the team on maintaining a program and project contact list
- Supports the development of project presentations to new clients, project partners and other stakeholders

**Position Requirements**
- Excellent organizational and project coordination skills, and the ability to manage multiple tasks
- Adaptable in dealing with continuing change and shifting priorities
- Strong knowledge of all Microsoft Office programs and the ability to work with online platforms and technologies
- Understanding of the respective roles of key stakeholders and organizations (e.g., regulatory bodies, provincial Ministries, professional associations, etc.) an asset
- Superior verbal communication skills and a proven ability to engage with internal and external stakeholders
- Advanced written communication skills, with the ability to write clearly and informatively
- Well-developed critical thinking skills in order to identify key issues and propose solutions to program setbacks
- Strong interpersonal and collaboration skills in order to work with others to coordinate information
- Ability to work independently or as part of a team, with a range of clients and internal staff
- Exhibits objectivity and openness to others’ views, welcomes feedback, contributes to a positive working environment and supports the organizations efforts to succeed

**Qualifications**

University degree or college diploma in Project Management or other relevant accreditation
- Minimum 2-3 years experience in project coordination, preferably within a non-profit environment

**COVID-19**

Touchstone Institut

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