Field Adjuster, Property Claims

3 months ago

Sherwood Park, Canada Millennium Insurance Corporation Full time

**Opportunity**:
**As a Field Adjuster, Property Claims you will play a pivotal role in ensuring timely and accurate claims processing for property-related incidents. You will work closely with policyholders, third-party vendors, and internal stakeholders to assess and determine the extent of property damage, evaluate coverage, and negotiate settlements.**:
**Please be advised that this role requires travel within Edmonton and surrounding areas, a valid driver’s license and a reliable vehicle.**:
**What you will be doing**:

- **Conduct thorough investigations of property damage claims, including site visits, interviews and evidence collection.**:

- **Analyze policy coverage to determine the scope of insurance claims and verify the validity of claims.**:

- **Collaborate with various parties, including policyholders and contractors, to gather relevant information and assess property damage accurately.**:

- **Utilize estimating programs like Xactimate and XactAnalysis to ensure precision.**:

- **Negotiate settlements with policy holders, maintaining a balance between company guidelines and customer satisfaction.**:

- **Review and negotiate claim documents where subrogation avenues are available.**:

- **Ensure compliance with industry regulations and internal company policies throughout the claims process.**:

- **Maintain accurate and detailed claim files, documentation, and reports in accordance with company guidelines and industry standards.**:

- **Provide exceptional customer service by promptly responding to inquiries, providing status updates, and addressing concerns from claimants, policyholders, and other stakeholders.**:

- **Stay up-to-date with industry trends, legal developments, and best practices in claims management.**:
**What you bring to the team**:

- **Minimum of two (2) years of property claims handling experience.**:

- **Post-secondary education and/or CIP designation are considered an asset.**:

- **Strong knowledge of property insurance policies, coverage, and claims procedures.**:

- **Excellent communication and negotiation skills to effectively interact with claimants, policyholders and legal representatives.**:

- **Proficient computer skills, including experience with claims management software and MS Office Suite.**:

- **Experience with Xactimate and XactAnalysis is preferred.**:

- **Strong analytical and problem-solving skills, with the ability to evaluate complex information and make informed decisions.**:

- **High level of attention to detail, organization skills and ability to prioritize tasks.**:

- **Valid Class 5 Driver’s License.**:

- High degree of emotional intelligence and empathy.

**How you will succeed**:
**In the first year, success will be measured by the ability to independently assess and evaluate a variety of property damage claims, demonstrating a strong understanding of policy coverage, accurate documentation, and effective communication with stakeholders. They should consistently meet or exceed established targets for claim resolution while maintaining a high level of customer satisfaction and adherence to industry regulations.**:
**How we take care of our Employees**:
**By joining Millennium Insurance, you will belong to a passionate and purpose-driven team. As part of the Wheaton Group Companies, we pride ourselves on being family oriented, socially responsible, and in doing business the right way. Millennium is proud to be Great Place to Work Certified for creating an outstanding employee experience and an amazing workplace culture. Some of the amazing benefits our employees have access to include**:

- **Earned Time-Off and Vacation Program**:

- **Group Retirement Savings Plan with employer match**:

- **Flexible work options available**:

- **Fitness center subsidy**:

- **Education Assistance**:

- **Health, Dental and Insured Benefit offerings**:

- **Health and Lifestyle spending account**:

- **Employee discount programs**:
**About Millennium Insurance**:
**Millennium Insurance is a locally owned and operated property and casualty insurance company based in Sherwood Park, AB. We pride ourselves on offering relevant and competitively priced insurance products, along with industry-leading customer service. Our business lines include personal automobile, personal property, home warranty, commercial property, and commercial liability insurance. Millennium Insurance is part of the Wheaton Group of Companies.**:
**Interested in applying?**:
**This role not a fit for you? Stay connected with us through **LinkedIn** for information on other career opportunities that are available.**:

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