Technical Writer

6 months ago


Toronto, Canada Cyderes Full time

About the Company
Cyderes is a global cybersecurity powerhouse offering comprehensive solutions around managed security, identity and access management, and professional services. Cyderes provides the people, process, and technology modern enterprises rely on to manage risk, maintain compliance, and respond to security threats with greater speed, scale, and cost-efficiency than traditional in-house solutions. Born from the merger of two award-winning cybersecurity firms, Herjavec Group and Fishtech Group, Cyderes has six security operations centers and offices across the United States, Canada, the United Kingdom, and India.

About the Job

**Responsibilities**:

- Generate effective, clear cybersecurity content
- Write and edit artifacts designed to support customer initiatives, sales enablement content, RFIs/RFPs, and services
- Quickly produce solid, client-facing findings
- Participate as needed in modification of findings/report generation
- Review and edit client-facing reports according to company guidelines and best practices
- Work with Professional Service cybersecurity operators across multiple, simultaneous engagements
- Meet deadlines consistently
- Shadow on assessments when possible to gather deeper understanding of offensive security context
- Review and revise existing documentation to ensure accuracy, clarity, and consistency
- Conduct usability testing and gather feedback to improve documentation quality
- Create diagrams, charts, and other visual aids to enhance understanding of technical concepts
- Train and/or mentor team members toward strengthening writing abilities
- Stay up-to-date on industry trends and best practices in technical writing

**Requirements**:

- Bachelor's degree in English, Technical Writing, Computer Science, or a related field
- Proven experience as a technical writer, preferably in a cybersecurity environment
- Excellent writing and editing skills with a keen eye for detail
- Strong understanding of technical concepts and the ability to translate complex information into clear, concise documentation
- Proficiency with documentation tools such as Microsoft Word, Adobe Acrobat, and Google tools
- Experience creating and editing diagrams using tools such as Microsoft PowerPoint
- Ability to work independently and as part of a team in a fast-paced environment
- Strong communication and interpersonal skills

**Benefits**:

- Competitive salary
- Comprehensive health and dental benefits
- Flexible work schedule
- Opportunities for professional development and training
- Collaborative and innovative work environment

**How to Apply**:


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