Technical Writer

5 months ago

Toronto, Canada CMiC Full time

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC's powerful software transforms how firms optimize productivity, minimize risk, and drive growth by planning and managing all financials, projects, resources, and content assets - all from a single database platform.

In the past several years, the construction industry has experienced unprecedented changes driven by new technologies - including integration with multi-dimensional modeling, an explosion of cloud-based offerings, and the demand for robust mobile capabilities. CMiC has kept pace by constantly upgrading and enhancing our advanced platform to reflect the changing needs of the industry, _leading to significant growth as a company. _

**Position Scope**

The Technical Writer/Documentation Specialist is an integral member of the documentation team. This position requires a strong technical background with advanced professional writing skills to produce reference guides, knowledge-based articles, and other helpful product information, which is published on our company's documentation site. In addition to creating new content for recently developed software features and products, this role also edits and revises existing technical documentation. The Junior Technical Writer/Documentation Specialist works independently and in collaboration with other technical writers and Subject Matter Experts (SMEs) to create engaging and informative documentation, which helps end-users learn about our software products.

**Requirements**:

- College or University Degree in English, Communications, Computer Science, or a related field
- Certificate in Technical and Professional Communication or relevant experience
- At least 1 year of experience in technical writing, preferably in a software development environment
- Experience using standard technical writing tools (e.g., desktop publishing software, screen capture software, Adobe Acrobat, Office 365, etc.)
- Strong technical background, with the ability to understand and explain complex technical concepts
- Exceptional written and oral communication skills
- Excellent interpersonal skills, with the ability to work collaboratively with team members at all levels
- Experience working with databases would be preferred
- Knowledge of one of the following would be preferred: ERP Management software, Construction Industry software, Payroll, Financials, Accounting, or Construction Project Management.

**Benefits**
- Competitive benefits Package (including Health & Dental benefits)
- Paid vacation and personal days
- Townhall meetings where all employees are encouraged to participate in open discussions
- An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ's, and more)
- Health and Wellness focus including virtual yoga classes and wellness webinars
- RRSP Matching Program after 2 years of employment
- Experience in a rapidly growing, socially responsible corporation
- Some remote work option available

CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

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