Clinic Coordinator

4 weeks ago

Toronto, Canada Well Beings Counselling Full time

**This role is fully remote it is not hybrid.**

Clinic Coordinator at Well Beings Counselling

**Job Types**: Contract

**Pay**: $20

**PLEASE NOTE**: Shifts are in **EST**

**Shifts will be **9:00-5:00 EST 3 days a week.

This role will report to Clinic Director.

**About Us**

Well Beings Counselling is a team of Registered Clinical Counsellors/Psychotherapists who work together to provide counselling services to **individuals, couples, and families**, Monday-Sundays each week.

Remote position

**Our Core Values**
- Authenticity_
- Be a Team Player_
- Work, Life Balance_

**To succeed in this role..**

You will rock this role if you possess excellent communication skills and the ability to lead and promote the vision of the clinic. You must be able to stay extremely organized, thinking 10 steps ahead, and the ability to see the big picture with an entrepreneurial mindset. You have a passion for helping others as you will be communicating with our clients.

**Qualifications**
- 2-3 years of experience in Client Care and Customer Service (preferably in a medical office at the front desk)
- Psychology undergraduate students and graduates are welcome

**Responsibilities**
- Supporting Psychotherapists with client bookings, payments, administrating intake & consent forms, etc.
- Maintaining Quality Assurance (follow up to payments, securing payment information, uploading secure documents, managing the booking software including schedules and treatments offered)
- Claims confirmations from Insurance companies
- Dynamic, self-motivated individual with the ability to work independently, proactively and well under pressure
- Strong communication skills, ability to communicate professionally and with compassion to clients with patience when dealing with challenging clients
- Confidence to share ideas and constructive criticism to help us grow
- Juggling multiple projects and to-do’s simultaneously is no problem for you — you work well under pressure, meet deadlines and keep promises
- Tech savvy (we are mostly paper-less and everything is online)
- An appetite for innovation and simplicity who is highly process oriented
- Working autonomously comes easy to you but you also love collaborating with a talented team
- Considerable experience using the Microsoft Office Suite, Google Drive Suite, Gmail, Dropbox, Mac, Windows in a work environment
- Knowledge of Jane App scheduling software is an asset

**Application Process**:
In addition to submitting a resume:
We thank all applicants for their interests: Only those under consideration will be contacted.

**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

**Salary**: $20.00 per hour

Schedule:

- 8 hour shift

Application question(s):

- Do you have therapy education and/or work experience?

**Education**:

- Bachelor's Degree (preferred)

Work Location: Hybrid remote in Toronto, ON

Expected start date: 2023-01-04

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