Office Administration and Customer Service
5 months ago
**Perth County Ingredients has an immediate opening for a 14 Month Maternity Leave Contract Position**
**Contract Position of: Office Administration and Customer Service**
**Perth County Ingredients** is a privately held Canadian producer of dried egg products, located in beautiful St. Marys, Ontario. As part of the Perth County Ingredients team, you will play an important role performing Administrative, reception and secretarial duties at our advanced facility of latest drying technology and quality systems that utilize and produce dried egg products for the world’s food, beverage and sports nutrition industry.
**Why Work at Perth County Ingredients?**
- Wage of $21.45 per hour
- Guaranteed 40 hours per week
- Competitive benefits package
- Employee Assistance Program (wellness, financial assistance, mental health resources, legal, lifestyle, work and education)
- On-site training and company provided equipment
- Team BBQ’s and appreciation events
- Positive and friendly team environment with a supportive Management Team
**KEY RESPONSIBILITY**
- Build and maintain effective relationships with customers.
- Coordinate and process customer sales orders.
- Handle customer enquiries and ensure timely follow-up to customer calls.
- Communicate with customers to ensure sales orders and terms are clear, understood and documented.
- Process sample request and follow-up with customers to evaluate response.
- Provide order pick lists and bill of ladings for order building.
- Process customer invoices.
- Build and maintain effective relationships with cross functional departments.
- Communicate effectively with all departments on issues relative to customer service, lead times, and any specific requirements.
- Determine product availability and coordinate with logistics to confirm shipment dates with customers.
- Standardize, document, support and follow customer service/order processing procedures and processes (SOP’s).
- Ensure compliance with corporate, industry, and regulatory standards.
- Provide purchase requirements to vendors as approved by the Plant Manager
- Assemble and process documentation requirements for Account Payable.
- Organizing and maintaining appropriate filing system of company records, accounts payable invoices and sales records.
- Assisting with inventory management as required.
- Assemble and send reports when requested.
- Monitor customer contracts.
- Order office supplies as needed utilizing internal Fiix program.
- Order, schedule and pick up meals for meetings as required.
**Knowledge, Skill, and Ability**
- Problem solver with solid analytical skills and the ability to trouble shoot as needed.
- Negotiation skills with emphasis on win-win solutions.
- Demonstrate strong written and verbal skills to clearly communicate with all levels of the organization and external partners/customers.
- Deal with changes, delays, or unexpected events in a professional and timely manner.
- Proficient in Navision to enable reporting an asset, or ability to learn.
- Hours of work required - Monday to Friday, 8:00am to 4:30pm. Overtime is rare and on an as needed basis.
**What You Bring to the Position**:
- 3+ years of progressive work experience in an administrative function with relevant certificate/diploma in Office Administration. Technical background in food manufacturing is considered an asset.
- 3+ years of progressive work experience in a customer service driven role.
- Proficient in MS Word, MS Outlook, and spreadsheet/database (MS Excel). Experience with Navision an asset. Proficient data entry skills.
- Direct working knowledge of customer service operations, warehouse management and inventory control.
- Capability to work with internal departments, external partners, and diverse personalities in a manner that promotes positive relationships.
- Superior time management skills, detail orientated, multitasking skills and the ability to prioritize tasks with mínimal supervision.
- Strong commitment to safety and quality practices.
- Legally eligible to work in Canada.
- English Language a requirement. (Good oral and written communication skills)
- Competent to work independently as well as part of a team.
**If this sounds like the job for you, please apply, we look forward to meeting with you**
**We thank all applicants for their interest, however, only those invited to participate in our recruitment process will be contacted.**
**Job Type**: Fixed term contract
Contract length: 14 months
**Salary**: $21.45 per hour
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- St. Marys, ON N4X 1C4: reliably commute or plan to relocate before starting work (required)
**Education**:
- AEC / DEP or Skilled Trade Certificate (preferred)
**Experience**:
- Administrative: 3 years (required)
- Customer service: 3 y
-
Administrative Officer
2 weeks ago
St. Marys, Canada Ashton Tire Ltd Full timeAdministrative Assistant at Ashton Tire LtdKey Responsibilities:• Direct and control daily operations• Evaluate daily operations• Plan and control budget and expenditures• Plan and organize daily operations• Supervise other workers• Establish and implement policies and procedures• Plan, develop and implement recruitment strategies• Schedule...
-
Office Administrator
1 month ago
St. Marys, Canada All Equip Repair Full timeOffice Administrator - AssistantAll Equip is a busy Truck and Trailer Service and Repair shop and Trailer Manufacturer. Our St. Marys shop is looking to hire an Office Administrator - Assistant. This is a great opportunity for a self-starter who is able to work independently and as part of a team.PLEASE do not apply if you are not currently living in and...
-
Office Administrator
1 month ago
St. Marys, Canada All Equip Repair Full timeOffice Administrator - AssistantAll Equip is a busy Truck and Trailer Service and Repair shop and Trailer Manufacturer. Our St. Marys shop is looking to hire an Office Administrator - Assistant. This is a great opportunity for a self-starter who is able to work independently and as part of a team.PLEASE do not apply if you are not currently living in and...
-
Office Administrator
3 weeks ago
St. Marys, Canada All Equip Repair Full timeOffice Administrator - AssistantAll-Equip is a busy Truck and Trailer Service and Repair shop, that also manufactures Trailers. Our St. Marys shop is looking to hire an Office Administrator - Assistant. This is a great opportunity for a self-starter who is able to work independently and as part of a team.PLEASE do not apply if you are not currently living...
-
Office Receptionist
4 weeks ago
Saint Marys, Canada St. Mary's Bay Fisheries Inc. Full timeJob Title: Office Receptionist - Customer Service RepresentativeWe are seeking a highly organized and detail-oriented Office Receptionist to join our team at St. Mary's Bay Fisheries Inc. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and performing administrative tasks.Key...
-
Office Receptionist
4 weeks ago
Saint Marys, Canada St. Mary's Bay Fisheries Inc. Full timeJob Title: Office Receptionist - Customer Service RepresentativeJob Summary: We are seeking a highly organized and detail-oriented Office Receptionist to join our team at St. Mary's Bay Fisheries Inc. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining a positive and...
-
Office Administrator
6 months ago
St. Thomas, Canada Ambrose Plumbing and Heating Full time**About Us**:Established in 1957, we are one of Elgin County’s leading independent Plumbing & Heating companies. We pride ourselves in providing exceptional customer service, and thanks to our loyal customers we are an energetic and expanding business. **Job Overview**:We are currently looking for a full-time Administrative Assistant to join our Customer...
-
Program Assistant
6 months ago
St. Marys, Canada St. Marys and Area Mobility Service Full timeSt Marys and Area Mobility Service is a not for profit organization that provides transportation to seniors, those recovering from injury or illness and individuals in our community with varying abilities, to a variety of social and medical appointments. The Program Assistant of St Marys and Area Mobility Service supports the daily operations of the service,...
-
St. Albert, Canada 101 Mobility Full time**OFFICE ADMINISTRATOR | CUSTOMER SERVICE REPRESENTATIVE** We are looking for an energetic, customer‐focused, reliable and well‐organized office administrator/customer support person to handle day‐to‐day operations with a focus on efficiency, time management and setting appointments. **What You'll Do**: - Convert incoming calls and form leads to...
-
Office Receptionist
4 weeks ago
Saint Marys, Canada St. Mary's Bay Fisheries Inc. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Office Receptionist to join our team at St. Mary's Bay Fisheries Inc. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining a professional and welcoming environment for our clients and employees.Key...
-
Office Administrator
3 weeks ago
Saint Marys, Canada St. Mary's Bay Fisheries Inc. Full timeJob Title: Office AdministratorThe Office Administrator will be responsible for providing administrative support to the team at St. Mary's Bay Fisheries Inc. This role involves maintaining a high level of organization and ensuring that all tasks are completed accurately and efficiently. Key Responsibilities:Administrative Support: Provide administrative...
-
Office Administrator
2 months ago
St. Andrews, Canada Scott and Stewart Forestry Consultants Ltd. Full timeScott and Stewart Forestry Consultants is one of the largest non-industrial forest management firms in Atlantic Canada. We are looking for someone to join our management team in the office to support our operations across Atlantic Canada. Salary based on experience and qualifications. Must report to office in St. Andrews, NS. Roles and Responsibilities: -...
-
Administrative Officer Banking
5 months ago
St. Albert, Canada Alberta Gaming, Liquor and Cannabis Full time**Administrative Officer Banking** **ABOUT AGLC** Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust. **ABOUT CORPORATE SERVICES** This Corporate...
-
Office Administrator/bookkeeper
1 week ago
St. Thomas, Canada Ambrose Plumbing and Heating Full time**Overview** **Qualifications** - Proven experience as an Office Administrator/Book Keeper or in a similar administrative role. - Strong organizational skills with the ability to multitask effectively. - Proficiency in Sage 50 accounting and other office management software. - Exceptional communication skills, both written and verbal. - Ability to work...
-
Administrative Assistant for Office Operations
2 weeks ago
Saint Marys, Canada St. Mary's Bay Fisheries Inc. Full timeJob DescriptionWe are seeking an experienced Administrative Assistant to join our team at St. Mary's Bay Fisheries Inc.The successful candidate will be responsible for providing exceptional customer service, responding to inquiries, and managing day-to-day administrative tasks.Key ResponsibilitiesGreet clients and direct them to the appropriate contacts...
-
Customer Service Representative
5 months ago
St. Albert, Canada HYTORC Sales & Service Full timeHYTORC Sales & Service is looking for a **TEMPORARY** full-time Customer Service Representative. The position will be for a minimum of two months but possibly longer and could have the possibility of becoming permanent. The main responsibility will be to prepare rental and purchase quotes, prepare packing slips, and carrier/courier waybills and labels. The...
-
Administrative Support Specialist
4 weeks ago
St. Marys, Canada All Equip Repair Full timeJob Title: Office Administrator AssistantAbout the Role:We are seeking a highly organized and detail-oriented Office Administrator Assistant to join our team at All Equip Repair. As an Office Administrator Assistant, you will play a crucial role in supporting our office operations and ensuring the smooth day-to-day functioning of our business.Key...
-
Medical Office Support Professional
4 weeks ago
St. Catharines, Ontario, Canada St Catharines Medical Office Full timeWe are seeking a detail-oriented and organized Medical Office Support Professional to join our team at St Catharines Medical Office. In this role, you will be responsible for providing exceptional customer service to our patients and clients, as well as performing various administrative tasks to support the smooth operation of our medical office.Key...
-
Customer Service Representative/sales
5 months ago
St. Marys, Canada Fawcett Tractor Supply Ltd Full timeOverview: Reporting to the Operations Manager, you will manage customer-initiated calls seeking company-supplied Agricultural Products. You will source inventory to create sales as well as outsource products from vendors for non-stocked items requested to meet customer needs, eventually leading to closing sales and meeting monthly targets. **Essential...
-
Administrative Assistant
5 months ago
St. Marys, Canada Kirkton Veterinary Clinic Full timeKirkton Veterinary Professional Corporation is looking for a highly motivated and detail-oriented administrator/receptionist for their embryo transfer (ET) and ovum pick up (OPU) department based out of St. Mary’s, ON. Reporting to the lead team veterinarian, the Embryo Administrator is a reliable team member utilizing organizational and effective...