Manager, Supportive Housing
3 months ago
**About Homeward Trust Edmonton**
Homeward Trust Edmonton (HTE) is a not-for-profit organization charged with ending homelessness in Edmonton. Our efforts are guided by community needs and priorities as outlined in A Place to Call Home: Edmonton’s Plan to Prevent and End Homelessness. Homeward Trust has a dynamic work environment, filled with high-energy, dedicated, and passionate people.
Homeward Trust embraces the Housing First philosophy. This philosophy follows the principles of finding housing accommodations first and then establishing the supports required by the client to remain in a home. Homeward Trust Edmonton’s programs involve both housing (capital project funding, property management, and sourcing access to new or existing units
**Position Summary**
Reporting to the Director of Supportive Housing, the Manager, Supportive Housing, is primarily responsible for the oversight and development of Supportive Housing, Short-Term Supportive Housing and Bridge Housing programs funded under the A Place to Call Home: Edmonton's Updated Plan to Prevent & End Homelessness. Congregate Site Programs are for people who have experienced homelessness or housing insecurity and it combines affordable housing with on-site support specific to the needs of its residents. HT contracts community agencies to operate Congregate Site programs at different sites around the City of Edmonton.
The Manager is responsible for providing administrative leadership, guidance, and support to the community services agencies contracted to operate congregate site programs. The primary focus of this role is to ensure quality administration, training, reporting, and operations at all levels through oversight of the Supportive Housing Standards.
The Supportive Standards create an integrated framework for the successful operation of supportive housing. The framework provides a holistic picture of the criteria that community service agencies need to demonstrate they can meet or, if operational, are already meeting.
This is a management position that has direct reports related to training, program coordination and cultural programming. This position will also work closely with external teams that are contracted to deliver programs. Homeward Trust leads and coordinates efforts to end homelessness in Edmonton, and as such this position provides leadership, direction, and support to the efforts of a number of external agency operators, without managing these teams directly.
**Duties & Responsibilities**
- Quality Assurance of Supportive Housing Standards_
- Ensuring quality administration and operations of Congregate Sites by setting up a proactive quality assurance process for all policies, standards and contractual obligations which include the following key activities:
- Engagement of community service agencies to understand barriers and opportunities.
- Implement audits of compliance of supportive housing standards.
- Develop, deliver, and facilitate educational opportunities.
- Issue notices of action, where required, to ensure compliance.
- As needed (interim basis), manage supportive housing program operations
- Providing a fair, transparent, and safe process to receive, consider, and respond to complaints, both from Congregate Site participants and community around the sites.
- Outlining community services agencies’ operational requirements, including adherence to the supportive housing standards and Good Neighbor Commitment, in detailed contracts.
- Ensuring the philosophy and values of Edmonton’s 10-Year Plan are reflected in practice, including: Housing First, harm reduction, client choice, and recovery orientation.
- Escalating, documenting, and resolving substantial performance or practice issues identified within individual programs, or across multiple teams.
- Implement new tools and refine existing tools and mechanisms that support operators of supportive housing sites.
- Congregate Site Programs Leadership_
- Building partnerships that will improve the ability of funded programs to support clients. This includes formal partnerships and agreements with mainstream systems, as well as brokering access to available supports on behalf of agency operators.
- Creating comprehensive, publicly available supportive housing policies and standards that demonstrate leading practice approaches to supportive housing.
- Contribute to procuring community service agencies to operate Congregate Sites through open, transparent, and rigorous procurement processes.
- Convening leadership and practice groups to advance the work to end homelessness by funded programs.
- Representing Homeward Trust and the homeless-serving sector as a part of planning tables, system integration work, and ongoing committees. This will involve the management of relationships with a range of external partners and senior leaders in government and the community.
- Management and development of internal staff related to program coordination, training, and cul
-
(A01 Mhs 6) Manager, Housing Support
4 months ago
Edmonton, Canada GEF Seniors Housing Full time**Details**:Full time, Days, 37.5 hours per week, Monday to Friday, 8:00 AM to 4:00 PM **Pay Scale**:Commensurate with education and experience **Location**: GEF locations throughout Edmonton. (travel between sites is required, mileage paid). **Take the lead with GEF Seniors Housing**, the largest provider of subsidized seniors’ housing in Alberta and a...
-
Housing Manager for Non-profit Affordable Housing
3 months ago
Edmonton, Canada Right at Home Housing Society Full time**Housing Manager** **Company Overview** Right at Home Housing Society (RAHHS) provides a range of affordable housing solutions to meet the diverse needs of individuals and families throughout the city of Edmonton. We are seeking a Housing Manager who will play a key role in maintaining over 35 rental properties that we currently own and manage. You will...
-
Manager, Supportive Housing
4 months ago
Edmonton, Canada Homeward Trust Edmonton Full timeSalary: To commensurate with education and experience. **About Homeward Trust Edmonton** Homeward Trust Edmonton (HTE) is a not-for-profit organization charged with ending homelessness in Edmonton. Our efforts are guided by community needs and priorities as outlined in A Place to Call Home: Edmonton's Plan to Prevent and End Homelessness. Homeward Trust has...
-
Program Manager, Supportive Housing
1 week ago
Edmonton, Canada Boyle Street Community Services Full time**HOURS**: Tuesday - Saturday (37.5 hours per week)**REPORTS TO**:Director & Senior Manager of Housing“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”The Supportive Housing Manager is responsible for overseeing wâpan’acâhk wâskahikan, Boyle Street’s Supportive...
-
Housing Support Worker
4 months ago
Edmonton, Canada The Mustard Seed Society Full timeAre you passionate about making a meaningful impact in the lives of those experiencing homelessness? Do you have experience in human/social services, case management or crisis intervention? The Mustard Seed is seeking a dedicated **Housing Support Worker** to join our team in Edmonton, AB. The Mustard Seed is committed to helping people who are homeless...
-
Housing Manager
3 months ago
Edmonton, Canada The Mustard Seed Society Full timeAre you looking to build your career in the Edmonton community? Come join us at The Mustard Seed! We are a certified Best Christian Workplace and humanitarian organization whose vision is to build community, grow hope and support change. The Mustard Seed combats the root causes of poverty in Alberta and British Columbia and work to create positive, lasting...
-
Housing Manager
3 months ago
Edmonton, Canada The Mustard Seed Society Full time**Type**:Full Time **Schedule**:40 hours per week, 8:00am - 4:00pm **Reporting to**:Senior Director of Affordable Housing and Property Management **Location**: Edmonton - Prairie Manor The Mustard Seed Edmonton is committed to transitioning people who are homeless into sustainable and healthy lifestyles. The Edmonton Housing Manager is responsible for...
-
Housing Support Worker
3 months ago
Edmonton, Canada The Mustard Seed Society Full timeThe Mustard Seed is committed to helping people who are experiencing homelessness transition toward and maintain sustainable and healthy lifestyles. The Housing Support Worker is a member of a team that provides housing and facilitates support services for eighty-four mid to low acuity persons experiencing multiple barriers, who require the support of...
-
Housing Support Worker
3 months ago
Edmonton, Canada The Mustard Seed Society Full timeThe Mustard Seed is committed to helping people who are experiencing homelessness transition toward and maintain sustainable and healthy lifestyles. The Housing Support Worker is a member of a team that provides housing and facilitates support services for eighty-four mid to low acuity persons experiencing multiple barriers, who require the support of...
-
Support Worker, Housing
3 months ago
Edmonton, Canada Boyle Street Community Service Ltd Full time**HOURS**:7 days per week (4 on 4 off schedule) Each shift is either 8, 10, or 12 hours with evening availability required. **REPORTS TO**:Supportive Housing** **Manager **SALARY**:REPORTS **$20.94 - $24.63/hr “Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.” Would...
-
Housing Placement Coordinator
3 months ago
Edmonton, Canada GEF Seniors Housing Full time**GEF Seniors Housing is the largest provider of affordable supportive living residences for low income seniors in Alberta. As a leading provider of safe, affordable, quality accommodations, we offer competitive salaries & excellent working conditions for our team of employees, and the opportunity to positively contribute to our clients’ quality of...
-
Supportive Housing Program Manager
3 months ago
Edmonton, Canada Boyle Street Community Services Full time**HOURS**: Tuesday - Saturday (37.5 hours per week)**REPORTS TO**:Director & Senior Manager of Housing“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”The Supportive Housing Manager is responsible for overseeing wâpan’acâhk wâskahikan, Boyle Street’s Supportive...
-
Administrative Support
4 months ago
Edmonton, Canada GEF Seniors Housing Full time**GEF Seniors Housing is the largest provider of affordable supportive housing for low to moderate income seniors in Alberta. As a leading provider of safe, affordable, quality accommodations, we offer competitive salaries and excellent working conditions for our team of employees, and the opportunity to positively contribute to our clients’ quality of...
-
Housing Support Worker
3 months ago
Edmonton, Canada Schizophrenia Society of Alberta Iris Court Full timeThe Schizophrenia Society of Alberta, owns and operates Iris Court a supportive living accommodation for individuals living with severe and persistent mental illness. Iris Court provides support staff 24 hours per day, 7 days a week to 21 tenants living with a diagnosis of schizophrenia. Reporting directly to the Housing Manager the Housing support worker...
-
Housing Support Worker
4 months ago
Edmonton, Canada The Mustard Seed Society Full timeThe Mustard Seed is committed to helping people who are homeless transition toward and maintain sustainable and healthy lifestyles. The Housing Support Worker is a member of a team that provides housing and facilitates support services for eighty-four mid to low acuity persons experiencing multiple barriers, who require the support of Permanent Supportive...
-
Administrative Support
4 months ago
Edmonton, Canada GEF Seniors Housing Full time**GEF Seniors Housing is the largest provider of affordable supportive housing for low to moderate income seniors in Alberta. As a leading provider of safe, affordable, quality accommodations, we offer competitive salaries and excellent working conditions for our team of employees, and the opportunity to positively contribute to our clients’ quality of...
-
Administrative Support
3 weeks ago
Edmonton, Canada GEF Seniors Housing Full timeGEF Seniors Housing is the largest provider of affordable supportive living residences for low income seniors in Alberta. As a leading provider of safe, affordable, quality accommodations, we offer competitive salaries & excellent working conditions for our team of employees, and the opportunity to positively contribute to our clients’ quality of...
-
Administrative Support
1 week ago
Edmonton, Canada GEF Seniors Housing Full timeGEF Seniors Housing is the largest provider of affordable housing for low to moderate income seniors in Alberta. As a leading provider of safe, affordable, quality accommodations, we offer competitive salaries & excellent working conditions for our team of employees, and the opportunity to positively contribute to our clients’ quality of life. **Details**:...
-
Housing Support Worker
4 months ago
Edmonton, Canada The Mustard Seed Society Full timeAre you looking to build your career in the Edmonton community? Come join us at The Mustard Seed! We are a certified Best Christian Workplace and humanitarian organization whose vision is to build community, grow hope and support change. The Mustard Seed combats the root causes of poverty in Alberta and British Columbia and work to create positive, lasting...
-
Caseworker, Supportive Housing
3 months ago
Edmonton, Canada Boyle Street Community Services Full time**HOURS**: Monday - Friday 8:30 AM - 5:00 PM (37.5 hours per week)**REPORTS TO**:Program Manager“Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.” Reporting to Program Manager the Housing Caseworker collaborates with other team members at the Terrace Heights Housing...
