Program Coordinator

5 days ago

Kingston, Canada Queen's University Full time

Program Coordinator

About Queen's University
Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

Come work with us

Job Summary

**A Brief Overview**
The Centre for Teaching and Learning (CTL) offers comprehensive programs and services to meet the educational development needs of the Queen's teaching community. Services include individual, departmental, faculty-wide and institutional consultations on all aspects of the educational process at Queen's.
Reporting to the Director, and in collaboration with the Leadership Team at the CTL, the Program Coordinator is responsible for providing operational administrative and financial support, event and program coordination and support, and data gathering and reporting duties to the Centre for Teaching and Learning (CTL).

Program and event coordination involves handling the logistics, fiscal responsibilities and reporting for the CTL's programs, events and activities, including event marketing, engaging in professional correspondence and preparation of materials, websites and social media campaigns. The incumbent provides operational supports including data gathering, data management, reporting writing general word processing, and information distribution.

Regular work activities include reception and clerical services including directing phone calls and visitors, referring individuals appropriately, and other administrative duties as assigned. This also includes communicating with other members of the University community, external organizations, and acting as a contact and resource person to senior administrators. The incumbent will become a contributing part of a community in the CTL that demonstrates a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.

This position serves as the departmental contact for program participants, providing resources and/or advice on program details. This position coordinates program logistics including workflow, participant scheduling, course scheduling and communications and/or room bookings. This position assists with the planning and execution of events. This position performs accounting and bookkeeping activities including budgets, funding tables, contracts, timekeeping and payroll, reconciliations, and reports. This position also directs, allocates, and supervises the work of other staff.

The schedule for this position requires the incumbent to work variable hours, including regular attendance at early morning meetings.

**Job Description**:
**What you will do** Serves as the departmental contact for program participants, providing resources and/or advice on program details.
- Coordinates program logistics including workflow, participant scheduling, course scheduling, communications, and room bookings.Assists with the planning and execution of events.Provides administrative support including scheduling, preparing agendas and/or meeting minutes.Prepares and administers experience surveys and/or course assessment tools.Performs accounting and bookkeeping activities including budgets, funding tables, contracts, timekeeping and payroll, reconciliations, and reports.Updates websites and social media posts.Directs, allocates, and supervises the work of other staff.Assists with scheduling the production of materials for program usage.
- Drafts and edits communications including outreach resources and marketing materials.
- Other duties as required in support of the department and/or unit.

**Required Education**
- Four-Year Bachelor Degree or equivalent.

**Required Experience**
- More than 3 years and up to and including 5 years of experience.- Experience developing, coordinating and producing promotional and marketing material considered an asset.
- Experience in financial services practices considered an asset (e.g., maintaining accounting records, etc.).
- Experience in web design and website content development and management tools considered an asset (e.g., DreamWeaver, FrontPage, etc.).

Consideration may be given to an equivalent combination of education and experience.

**Job Knowledge and Requirements**
- Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
- Provide consultation and advice on non-straightforward and/or complex issues.
- Interaction with others requires interpersonal skills and the ability to understand and influence.
- Adapt messages to meet the needs of the intended audience.
- Build relationships, trust and credibility.
- Manage own work, train and review the work

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