Patient Services Assistant/call Center Agent
5 months ago
Job Overview: Part-time with Full-time possibility
**Duties**:
- Answer phones, schedule appointments, check-in patients & process billings.
- Foster a collaborative working environment.
- Maintain confidentiality as per the clinic policies.
Qualifications:
- Experience with medical terminology/diagnostic Imaging would be considered an asset.
- Recent customer service, or Call Centre experience
- Demonstrated working knowledge in Microsoft Word, Excel, Outlook
- Strong time management, organizational skills, accuracy and attention to detail
- Demonstrated independence and comfort in taking initiative on resolving issues within scope of responsibility
- Demonstrated professionalism and telephone manners
- Demonstrated team-based skills and customer oriented approach
**Please note that this job description is not exhaustive, and additional duties may be assigned as needed."
**Job Type**: Part-time
Schedule:
- Day shift
Work Location: In person
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