Technical Support Specialist

5 months ago

Guelph, Canada SLR Consulting Full time

Vacancy No
- VN3478

Employment Type
- Permanent

Contract Type
- Full-Time

Advert
- We are SLR Consulting (Canada), a 400+ team of environmental/regulatory professionals across the country. We are a leading consulting firm delivering over 30 technical disciplines helping our clients reach their environmental and sustainability goals. With over 25 years of experience, we are a recognized leader in environmental and advisory solutions.
- As our new Technical Support Specialist, you will play an important role on a team whose work is essential to achieving this goal.**We want someone who is**:

- **An Accomplished Multi-tasker** - you’re comfortable working under challenging deadlines, and working through multiple competing priorities and projects across various locations, with a high-level of adaptability
- **Business Savvy** - your understanding of IT goes beyond the technical function - you understand budgeting and project management, and can see how a strong IT department is integral to supporting the business goals of the company
- **Dedicated and Self-sufficient** - you possess a strong desire and aptitude to embrace a continuous learning mindset, and are eager to promote a positive work environment - you’re a strong team member, but also capable of working independently with little oversight

**Job Description**:

- Success in this role will mean combining your significant technological skills and client-centered mindset to help ensure that our internal operations are always running smoothly and efficiently, and that all our staff’s IT needs are met.**Responsibilities**:

- Provide user level technical support for computers, printers, and various hardware items
- Setup and maintain user accounts and mailboxes
- Assist with procurement, inventory, and implementation of new computer equipment and technologies
- Assist with monitoring printers, copiers, and fax machines to make sure they are working properly and receiving regular maintenance
- Assist with maintaining user access rights and logs for network access including onboarding of new employees and removal of inactive employees
- Assist in setup of IT equipment and computer web meetings for company meetings, events, and lunch & learn presentations
- Assist with technical documentation of systems and processes, including the creation and documentation of IT systems and networks
- Daily check various logs (backup, etc.) and fix/report any issues
- Work schedule includes on-call and after hours support on a rotating schedule - weekend work may be required on occasion

Key Responsibilities**Here’s what else you’ll enjoy as part of our team**:

- Competitive total compensation package commensurate with experience
- Comprehensive benefit plan and a suite of wellness initiatives
- Full-time, permanent role with flexible scheduling available
- Opportunities for professional growth and advancement

**Qualifications/Education/Memberships**:

- Bachelor’s degree in Information Systems or Computer Science.
- Minimum of five years of related work experience
- Basic knowledge of current technologies available in the IT world
- Familiarity with the following platform/technologies: Nutanix, Sophos routers, VoIP, Hyper-V, Azure, Exchange, and Office 365 administration
- Previous experience with computer and printer maintenance and repair an asset
- Willingness to work on-call hours as needed, including after hours and weekendsCountry
- Canada

Office
- Guelph; Toronto

  • Technical Support Specialist

    3 weeks ago

    Guelph, Ontario, Canada Ontario Inc. Full time

    At Ontario Inc., we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting computer systems and networks, and resolving technical issues in a timely and efficient manner.Key Responsibilities:Provide technical support to...

  • Technical Support Specialist

    3 weeks ago

    Guelph, Ontario, Canada itec group, Inc. Full time

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at itec group Inc. As a key member of our service team, you will be responsible for providing technical support and troubleshooting services to our OEM clients in Guelph. This is a great opportunity to work with a well-established company that offers...

  • Technical Support Specialist

    2 weeks ago

    Guelph, Ontario, Canada Vlogic Soft Inc. Full time

    Job SummaryVlogic Soft Inc. seeks a skilled and detail-oriented Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing assistance to users experiencing difficulties with computer systems.Key ResponsibilitiesAssisting Users - Respond to users experiencing difficulties with computer...

  • Technical Support Specialist

    2 weeks ago

    Guelph, Ontario, Canada Vlogic Soft Inc. Full time

    Vlogic Soft Inc. is seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our customers. Your primary focus will be on resolving technical issues related to computer systems, software applications, and network connectivity.The ideal candidate...

  • Technical Support Specialist

    3 weeks ago

    Guelph, Ontario, Canada Ontario Inc. Full time

    Job SummaryWe are seeking a skilled Technical Support Agent to join our team at Ontario Inc. as a Technical Support Specialist. In this role, you will provide technical assistance to employees and customers, ensuring they have access to the computer networks and systems they need to perform their jobs effectively.Key ResponsibilitiesProvide technical support...

  • Technical Support Specialist

    3 weeks ago

    Guelph, Ontario, Canada Vlogic Soft Inc. Full time

    Vlogic Soft Inc. is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users.Key Responsibilities:Respond to user inquiries and resolve technical issues in a timely and efficient manner.Consult technical manuals and other resources to...

  • Technical Support Specialist

    3 weeks ago

    Guelph, Ontario, Canada Vlogic Soft Inc. Full time

    Vlogic Soft Inc. is seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced...

  • Senior Technical Support Specialist

    18 hours ago

    Guelph, Ontario, Canada Vlogic Soft Inc. Full time

    Vlogic Soft Inc. invites you to apply for the role of Senior Technical Support Specialist.Job DescriptionWe are seeking an experienced and skilled individual to join our technical support team as a Senior Technical Support Specialist. This role will involve providing top-notch technical assistance to users experiencing difficulties with computer systems,...

  • Technical Support Specialist

    2 months ago

    Guelph, Canada SLR Consulting Full time

    Vacancy No VN4300 Employment Type Permanent Contract Type Full-Time Advert - We are SLR Consulting (Canada), a 550+ team of advisory, environmental/engineering, and regulatory professionals across 18 office locations in Canada. We deliver environmental and sustainability services to our clients through the integration of advisory and over 30 technical...

  • Technical Support Specialist

    2 months ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Technical Support EngineerConnect Tech Inc. is seeking an experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will work closely with customers, design engineers, software developers, and sales/manufacturing departments to provide technical support and solutions.Key Responsibilities:Provide technical support and...

  • Technical Support Specialist

    2 months ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    Technical Support EngineerConnect Tech Inc. is seeking an experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will work closely with customers, design engineers, software developers, and sales/manufacturing departments to provide technical support and solutions.Key Responsibilities:Provide technical support and...

  • Technical Support Specialist

    1 month ago

    Guelph, Ontario, Canada Ontario Inc. Full time

    Job Title: Technical Support AgentWe are seeking a highly skilled and experienced Technical Support Agent to join our team at Ontario Inc. As a Technical Support Agent, you will be responsible for providing technical assistance and support to our customers, ensuring that their computer systems and networks are running smoothly and efficiently.Key...

  • Technical Support Specialist

    4 weeks ago

    Guelph, Ontario, Canada Ontario Inc. Full time

    Job Title: Technical Support AgentWe are seeking a highly skilled and experienced Technical Support Agent to join our team at Ontario Inc. As a Technical Support Agent, you will be responsible for providing technical assistance and support to our customers, ensuring that their computer systems and networks are running smoothly and efficiently.Key...

  • Technical Support Specialist

    3 weeks ago

    Guelph, Ontario, Canada Ontario Inc. Full time

    At Ontario Inc., we are seeking a skilled Technical Support Agent to join our team. As a Technical Support Agent, you will be responsible for providing technical assistance to our employees and ensuring the smooth operation of our computer systems and networks.Key ResponsibilitiesTechnical Support: Provide technical support to employees experiencing...

  • Technical Support Specialist

    3 weeks ago

    Guelph, Ontario, Canada Ontario Inc. Full time

    Job Title: Technical Support AgentAt Ontario Inc., we are seeking a highly skilled Technical Support Agent to join our team. As a Technical Support Agent, you will be responsible for providing technical assistance and support to our customers and employees.Key Responsibilities:Provide technical support and assistance to customers and employees via phone,...

  • Technical Support Engineer

    2 weeks ago

    Guelph, Ontario, Canada Connect Tech Inc. Full time

    We're seeking an experienced Technical Support Specialist to join our Engineering team at Connect Tech Inc.Job Summary:As a Technical Support Specialist, you will work closely with our customers, design engineers, and software developers to provide technical assistance and support for our latest products.Key Responsibilities:Provide technical support and...

  • Technical Support Specialist

    2 weeks ago

    Guelph, Ontario, Canada Ontario Inc. Full time

    Job Title: Technical Support AgentJob Summary: We are seeking a highly skilled Technical Support Agent to join our team at Ontario Inc. As a Technical Support Agent, you will be responsible for providing technical assistance to our customers, troubleshooting and resolving technical issues, and providing excellent customer service.Key Responsibilities:Provide...

  • Technical Support Specialist

    1 month ago

    Guelph, Ontario, Canada Ontario Inc. Full time

    Job Title: Technical Support AgentWe are seeking a highly skilled Technical Support Agent to join our team at Ontario Inc.Job SummaryThe Technical Support Agent will provide technical assistance and support to our customers, ensuring that they have a positive experience with our products and services.Key ResponsibilitiesProvide technical support and...

  • Technical Support Specialist

    1 month ago

    Guelph, Ontario, Canada Ontario Inc. Full time

    Job Title: Technical Support AgentWe are seeking a highly skilled and experienced Technical Support Agent to join our team at Ontario Inc. As a Technical Support Agent, you will be responsible for providing technical assistance and support to our customers and employees.Key Responsibilities:Provide technical support and assistance to customers and employees...

  • Technical Support Specialist

    1 month ago

    Guelph, Ontario, Canada Ontario Inc. Full time

    Job Title: Technical Support AgentWe are seeking a highly skilled and experienced Technical Support Agent to join our team at Ontario Inc. As a Technical Support Agent, you will be responsible for providing technical assistance and support to our customers and employees.Key Responsibilities:Provide technical support and assistance to customers and employees...