Service Coordinator

6 months ago

Richmond, Canada Prevost Full time

Service Coordinator - Richmond

**Location**:Richmond, British Columbia, CA, V7A 4E9**Position Type**:Professional- Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.**What you will do**
Be part of a competent and dynamic team within a recognized company offering multiple career opportunities.

**Prevost**, a member of the Volvo Group, is currently looking for an effective and independent **Service Coordinator - Richmond **to fill a vacant position within his current team.

**WHAT IS EXPECTED**:

The **Service Coordinator - Richmond**, has a key role in the Volvo Group | Prevost Division to facilitate and achieve a balance between the complexities of service capacity and the customer needs and timeline demands while maintaining company profitability.

**YOUR RESPONSIBILITIES**:

- Provide and maintain repair schedules for major (and minor) accounts for repairs of service. Set up work for all shifts so that the productivity shifts will be at the highest level possible; maintain our service appointment
- Provide information for present and scheduled jobs in order to procure the necessary parts and materials required Perform vehicle walk around with customers and prepare estimates for repairs to customers and follow up with customers
- Document service schedules for customer vehicles and follows up with customer on future service appointments
- Keep customers informed on completion times, delays and changes to estimates and spend quality time building relationships with customers
- Prepare, process and insure accuracy of all repair and warranty work orders and warranty coding

**Who are you?**

**WHAT YOU NEED**:

- High school degree or equivalent and 1 year in the automotive/heavy duty industry or 2 years on-the-job related experience
- Ability to estimate a mechanical repair
- Strong computer knowledge: Microsoft Office skills
- Knowledge of the SAP software (as an asset)
- Background in service and parts

**What’s in it for you?**

**YOUR ADVANTAGES**:

- Complete benefits plan
- Stimulating work environment in constant motion
- Permanent position

**Ready for the next move?**
-

**Prevost: The absolute experience**Who we are and what we believe in**-
**Prevost** is one of North America's largest manufacturers of premium intercity touring coaches and the world leader in the production of premium motorhome and specialty conversion coaches. Prevost is fully committed to customer success through sound innovation, winning partnerships, and a passionate team. The Prevost tradition is the sum of values passed down from one generation to another since our first plant was built in Sainte-Claire, Quebec in 1924.**Job Category**:Sales & Services**Organization**:Prevost**Travel Required**:No Travel Required**Requisition ID**:7658**View All Jobs**

**Do we share the same aspirations?**

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

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