Service Coordinator

5 months ago

Richmond, Canada Prevost Canada Full time

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

**What you will do**

Be part of a competent and dynamic team within a recognized company offering multiple career opportunities.

**Prevost**, a member of the Volvo Group, is currently looking for an effective and independent **Service Coordinator - Richmond **to fill a vacant position within his current team.

**WHAT IS EXPECTED**:
The **Service Coordinator - Richmond**, has a key role in the Volvo Group | Prevost Division to facilitate and achieve a balance between the complexities of service capacity and the customer needs and timeline demands while maintaining company profitability.

**YOUR RESPONSIBILITIES**:

- Provide and maintain repair schedules for major (and minor) accounts for repairs of service. Set up work for all shifts so that the productivity shifts will be at the highest level possible; maintain our service appointment
- Provide information for present and scheduled jobs in order to procure the necessary parts and materials required Perform vehicle walk around with customers and prepare estimates for repairs to customers and follow up with customers
- Document service schedules for customer vehicles and follows up with customer on future service appointments
- Keep customers informed on completion times, delays and changes to estimates and spend quality time building relationships with customers
- Prepare, process and insure accuracy of all repair and warranty work orders and warranty coding

**Who are you?**

**WHAT YOU NEED**:

- High school degree or equivalent and 1 year in the automotive/heavy duty industry or 2 years on-the-job related experience
- Ability to estimate a mechanical repair
- Strong computer knowledge: Microsoft Office skills
- Knowledge of the SAP software (as an asset)
- Background in service and parts

**What’s in it for you?**

**YOUR ADVANTAGES**:

- Complete benefits plan
- Stimulating work environment in constant motion
- Permanent position

**Ready for the next move?**

Type d'emploi : Temps plein, Permanent

Lieu du poste : En présentiel

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