Client Care Specialist

4 weeks ago


Bowmanville, Canada Mind Matters Psychotherapy & Creative Education Full time

**Responsibilities/ Tasks**:

- **Reception**:_
- Greet clients at reception area
- Assist with staff scheduling by booking Intake and Follow-up Appointments in Jane App
- **Administration**:_
- Provide Administrative support to Psychotherapists, Community Liaison Representative, Clinical Care Coordinator and Clinical Director including but not limited to photocopying Forums & Templates
- Updating Google Drive with froms/templates/assessments
- Responsible for Accounts Receivables and Payables including charging clients and issuing receipts
- Support clients with Third Party Insurance inquires and questions
- Support with training for New staff/students with JaneApp
- **General Office Duties**:_
- Responsible for opening/ closing procedures including treatment room checks, turning on lights and sound machines etc.
- Responsible for light cleaning duties; vacuuming, sweeping, garbage’s etc.
- Maintain office supplies and place orders when needed i.e., ink, paper etc.
- Other duties as required
- Deliveries to Oshawa office and supply runs

**Job Type**: Part-time

Pay: $17.00-$18.00 per hour

Expected hours: 16 - 20 per week

Schedule:

- 4 hour shift
- Day shift
- Evening shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



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