Workday Ams Canadian Payroll Consultant

5 months ago

Toronto, Canada Kainos Full time

When you join Kainos, you get to think beyond limitations to make an immediate and positive impact - like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday. You’ll be part of a people-first culture that is growing around the world. We’re a creative, committed, and diverse group of individuals who succeed as a team. At Kainos your ideas are heard and valued and you’ll leave a legacy that you can feel proud of. Join us and discover how
- **our people write our story.**

MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:
As a Workday AMS Canadian Payroll Consultant in Kainos, you’ll be responsible for ensuring the successful post deployment service delivery of Workday solutions for clients. This will cover all configuration and functional changes required in a post production environment, and responding to customer cases on a prioritized basis. You will work with customer Payroll leads to enhance, fix, and extend their existing Workday Canadian Payroll implementation. Scope of the role excludes payroll operation and direct worker payroll support. You’ll support more junior members of the team and share your knowledge with them.

MINIMUM (ESSENTIAL) REQUIREMENTS:

- Strong understanding of Workday products either/or HCM as well as any specialist Capability
- Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations. You will know when to push back, when to escalate, and when to go above and beyond to satisfy a customer
- Strong communicator, able to communicate with customers and colleagues with impact, credibility and empathy, including in a remote working situation. Sound ability to formally present to senior Client audiences
- Strong commercial awareness and full understanding of project and business dynamics
- Broad business and technology understanding and a good awareness of industry trends in either Human Resource management, Financials or Enterprise Resource Planning or Payroll
- Ability to work to tight deadlines and make sensible decisions under pressure taking a balanced view of Customer demands and Kainos commercials
- Ability to widen and maintain a network of external contacts
- Strong consulting skills e.g. presenting, leading workshops, demonstrating and explaining complex functionality or solutions to customers
- Able to lead a functional workstream on a prime implementation throughout the full project lifecycle
- Willing and able to act as a role model within the capability and mentor and/or line manage more junior consultants
- Willing and able to support the sales process including the production of estimates for the delivery of work packages
- Able to implement improvements in tools and/or processes to help the practice
- Commercial understanding of utilisation within a services organisation and the importance of these targets
- Able to rotate through various Workday delivery services, specifically Consulting and Application Management Services
- For Application Management Services, able to deliver work to meet defined Service Level Agreements
- Able, if required, to travel to customer sites in the same region (mínimal out of region travel may also be required)

DESIRABLE:

- Workday HCM, Financials or Payroll Certification (Canadian Payroll a must)
- Professional qualifications in your area of expertise
- Experience in post deployment services

PEOPLE MANAGEMENT:
Your role may or may not involve managing people. Where you do have direct reports your responsibilities may include:

- Agreeing, setting and reviewing your and your team’s goals aligned to Kainos, Workday BU and your Capability
- Providing support so that your and your team’s goals can be achieved
- Reviewing and refining goals for relevance and to keep performance on track
- Reviewing performance against goals and provide feedback
- Conducting 1:1 monthly and/or project completion feedback meetings
- Requesting and providing regular feedback in Workday
- Completing End of Year reviews and agreeing the outcomes for the year
- Identifying training to support your and your team’s development
- Pursuing and supporting your and your team members’ career paths and progression
- Reviewing weekly workload forecasting (staff allocations and timesheet checks) and utilisation
- Actively being involved in recruitment/interviews
- Reviewing attrition and retention metrics

So what are you waiting for? Let’s write the next incredible chapter of our story together.

**Embracing our differences

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