Manager, Community Services, Nw East Cluster

6 months ago

Smithers, Canada Northern Health Full time

**Position Summary**:

- Are you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking a champion with significant management and leadership experience to join us at our Bulkley Valley Health Unit.
- The Manager, Community Services leads the implementation of strategic objectives and operational plans to provide effective and efficient delivery of community services that meet NH’s policies and health priorities. The position is responsible for providing leadership to the planning, delivery and evaluation of services.
- In accordance with Northern Health’s vision where people and their families receive primary care services supported by interprofessional teams, the Manager of Community Services ensures the use of best practice to provide competent, safe, and ethical care for people and their families in settings such as physician practices, homes, schools, and communities.
- The Manager, Community Services is responsible for the delivery, planning, organizing and evaluation of services for the assigned portfolio. This includes the overall management of operating systems, clinical activities, education and quality improvement in a variety of service areas such as: Primary Care Interprofessional Teams, Mental Health and Substance Abuse, Home Care Nursing, Community Rehabilitation, and Home Support Services.
- Starting salary will be approximately from $142,262 to $155,219 and will be based on education, training, experience, and salaries of similar positions.
- **Smithers **Smithers is located in the picturesque Bulkley Valley surrounded by three mountain ranges which provide a backdrop for the town’s Alpine setting. The main industries include forestry, tourism, transportation and agriculture. Smithers offers affordable housing and natural splendor that support a balanced lifestyle. The population of Smithers is approximately 6,000, with an additional 5,000 from the surrounding communities that access services. There are three elementary schools, one secondary school, one alternate format school for grades 9-12 and Coast Mountain College. Check out Smithers where there is always something new to experience.
- **What Northern Health has to offer you**
- Comprehensive benefit packages including, extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.
- Four weeks vacation with one year of continuous service
- Financial Support for Moving Expenses is available for eligible positions
- Employee referral program
- Employer-paid training and leadership development opportunities
- Spectacular outdoor activities and the shortest commutes in BC
- “Loan Forgiveness Programs” are offered through the Federal and BC Government for eligible professions.

**IMPORTANT NOTE**:
- Proof of COVID-19 vaccination
- Registration number (if you are part of a regulated profession)
- Any supporting documents regarding education/qualifications for this position. Examples may include:

- Program certificates or diplomas
- High school/college/university transcripts etc.
- It is also recommended to provide a cover letter and resume

**Qualifications**:

- Baccalaureate degree in a related discipline.
- Five (5) to seven (7) years of progressive leadership experience in direct team-based health services or an equivalent combination of education, training and experience.
- Operational experience in Primary Care, including a broad understanding of clinical theory and practice within a team based, person-centered model of care.

**Skills and Abilities**:

- Knowledge of local and regional community health issues including a clear understanding of a Primary Health Care Model of service delivery.
- Creates an atmosphere of respect, trust, and workplace health.
- Acts with integrity and contributes to the development of integrity in the organization.
- Works cooperatively with others toward a common goal.
- Inspires, supports and develops others and self.
- Manages human, financial and capital resources effectively and responsibly.
- Makes sound decisions supported by fact-based information.
- Evaluates program effectiveness to achieve improvements.
- Demonstrates a real commitment to service and satisfaction of stakeholders.
- Demonstrates strong oral and written communication skills.
- Demonstrates strong leadership and people management skills.
- Ability to build collaborative high functioning teams.
- Ability to find creative solutions to problems and support quality improvement initiatives.
- Computer proficiency and ability to operate related equipment.
- Physical ability to carry out the duties of the position.

**Who we are**
Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation’s communities. We deliver hospital and community-based health care for a population of 300,000.
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