Process Improvement Analyst

2 weeks ago


Toronto, Canada Ministry of Health Full time

Consider this opportunity to provide process improvement expertise and analytical support on projects that target the performance of business processes within the Ministry of Health.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?
In this role, you will use your knowledge of process improvement methodologies to undertake the analysis, evaluation, design and development of ministry business processes, tools, resources and templates to improve performance and the delivery of government commitments.

**You will**:

- Undertake the analysis and evaluation of enterprise-wide business processes
- Identify and recommend opportunities for improvement and streamlining of processes and strategies
- Develop innovative tools, resources and templates to support process improvements
- Promote an environment of continuous improvement and the understanding and adoption of process improvement practices and tools

How do I qualify?
Technical Knowledge

**You have**:

- Knowledge of process improvement methodologies
- Experience in developing online tools, user guides, resources and templates

Analytical and Problem Solving Skills

**You can**:

- Lead and participate in process improvement and strategy projects ensuring that project management best practices are applied
- Demonstrate knowledge, experience, and judgement in the analysis and evaluation of options and recommendations

Relationship Management and Interpersonal Skills

**You can**:

- Effectively engage with others to build beneficial partnerships and productive teams, maintain courteous and respectful business relationships, and work cooperatively with all partners and project teams

Communication and Presentation Skills

**You can**:

- Prepare and present complex analyses, options, and recommendations
- Draft effective reports, presentations, options papers, and briefing materials
- Respond to questions by providing clear, concise, and accurate information



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