Process Improvement Analyst

2 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**:04/29/2024
**Req ID**: 37140
**Faculty/Division**: VP - University Operations
**Department**: HR-Operations & Real Estate Partnerships
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00056284

**Description**:
**About us**:
The University of Toronto is a trailblazer not only in academia and research but also in ensuring operational excellence. The division of Operations and Real Estate Partnership (OREP) at the university works diligently to make sure all stakeholders have a safe, clean, comfortable, attractive and sustainable environment in which to learn, teach and play. Portfolio's that fall under the OREP umbrella include Information Technology Services, Facilities and Services, Spaces & Experiences (formerly Ancillary Services and Real Estate), Office of Planning and Budget, and University Planning Design & Construction encompassing Campus and Facilities Planning, Project Development, Project Management and Design & Engineering. The University of Toronto is consistently ranked among the world’s top universities and is regularly named one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers.

**Your opportunity**:
The Process Improvement Analyst will work under the direction of the Executive Financial Officer to thoroughly assess existing finance processes, fully understand the vision for future process, and support the future process design and implementation. This role will be responsible for identifying inefficiencies and create detailed process maps to visualize workflows and areas for improvement. The Analyst will work with finance teams to identify opportunities for improvement, sharing best practices, developing and monitoring KPIs to measure progress and success. The Analyst is required to provide recommendations and implementation details to standardize finance processes, streamline workflows, address bottlenecks, and enhance efficiency and accuracy in financial operations.

The Analyst will lead process improvement projects from initiation to completion, including project planning, deliverables management, stakeholder coordination, and timely delivery of project outcomes. This will include collecting and analyzing process-related data to identify trends and opportunities, providing insights and recommendations to senior management for process enhancements. The Analyst will be solution-oriented and collaborate with finance teams and other partners to search and develop solutions and tools that support process standardization and optimization. The analyst will ensure that future process designs are in compliance with policies and directives and support the development of training materials for transition and maximize adoption of new processes and technologies within finance.

**Your responsibilities will include**:

- Advising on best practices and strategies for effective change management
- Researching and analyzing existing business processes, programs and services
- Advising onthe creation of efficiencies for business processes and productivity
- Developing, revising and operationalizing business processes that support unit activities and objectives
- Implementing plans and process improvements for financial administration activities
- Conducting risk assessment for projects
- Drafting progress reports for project leader's review

**Essential Qualifications**:

- Bachelor's Degree in a relevant discipline, such as finance or business, is required, or an acceptable equivalent combination of education and experience.
- Six to seven years in finance, accounting and process improvement.
- Strong experience in finance process assessment, standardization and improvement.
- Experience in process optimization and improvement methodologies such as Lean Six Sigma to identify and eliminate inefficiency, improve efficiency, and enhance quality is an asset.
- Experience in leading projects with multiple stakeholders.
- Comprehensive understanding of finance, accounting principles and standards, financial operations, and finance-related regulations, policies, and guidelines.
- Proficiency in process mapping tools such as Lucidchart, Miro, or Visio to create and maintain detailed process maps.
- Strong project management skills, including project planning, execution, and stakeholder communication.
- Proficiency in using various computer software for data analytics.
- Strong communication skills to effectively convey ideas and recommendations to stakeholders.

**To be successful in this role you will be**:

- Communicator
- Goal oriented
- Multi-tasker
- Persuasive
- Proactive
- Resourceful
- Self-directed
- Team player

**Closing Date**: 05/12/2024, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Continuing
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Facilities/Ancilliary Services
**Recruiter**: Lena Olsson

**Lived Experience Statement

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