Medical Office Administrator

1 week ago


Thornhill, Canada Toronto Poly Clinic Thornhill Full time

Medical Office Administrator

Toronto Poly Clinic is a busy Family Medicine Clinic. Our Branches include Thornhill (Bayview and John) and North York (Yonge and Finch).

We currently have an opening for individuals who have a positive and professional attitude to come into our clinic and work as a **Medical Office Administrator** within our team **at our Thornhill branch to begin immediately.**

This position requires strong and well-developed clinical and communication skills in-person, via phone and computer. Our office is fast paced and is in the midst of the transition to electronic medical records. Being a strong individual as well as a cooperative team player with experience in the field is an absolute must for this position.

Minimum of 1-2 years experience as Medical Office Administrator, or relevant role, is a must.

Experience operating diagnostic equipment is an asset, but is not required. However, we encourage applicants that are "tech-savvy" to apply.

Phlebotomy certification preferred, but we are willing to offer certification courses to the right applicant.

**Job descriptions (including but not limited to)**:

- Greet patients in a welcoming and professional manner
- Take vital signs and weight
- Operating of diagnostic equipment
- Pull charts for all doctors schedules as required for the next day
- Answer all incoming calls
- Manage incoming faxes (prescription requests, new patient referrals)
- Book and confirm patient appointments
- Create patient chart for new patients
- Conduct Urine tests and other lab tests as per Doctor request
- Communicate with LifeLabs and York Region Public Health for inventory and supplies
- Physician room set up and organization
- Processing file requests from insurance, law offices, and other clinics
- Prepare and process Ministry of Health billings if needed
- Maintain and order office supplies as needed
- E-mail A/R and all invoices to the Accounting Dept.

**Job competencies**
- Customer service oriented (**Very important** Must be polite and friendly to all patients, staff, visitors at all times)
- Excellent verbal and written communication skills
- Ability to operate diagnostic equipment
- Pleasant and professional manner in person and over the phone
- Ability to maintain patient confidentiality
- Experience with Ministry of Health billing and reconciliation of payments is a bonus, but not required
- Demonstrate ability to work in a team environment
- Must be able to handle difficult situations in a calm manner
- Exceptional organizational, time management and prioritization skills
- Ability to work well under pressure
- Ability to produce high quality work in accordance with clinic standards

**Job Types**: Full-time, Part-time, Permanent

Pay: $19.00-$21.00 per hour

Expected hours: 25 - 44 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Application question(s):

- What is your expected hourly wage?
- Do you have experience using diagnostic equipment?

**Experience**:

- Medical Office Administration: 1 year (preferred)

Licence/Certification:

- Phlebotomy Certification (preferred)

Work Location: In person



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