Asst. Service Manager/service Advisor

7 months ago

Amherst, Canada Scotia Hyundai Full time

At **Scotia Hyundai**, we're committed to exceeding customer expectations and delivering unparalleled service. As a trusted Hyundai dealership, we take pride in our knowledgeable staff, state-of-the-art facilities, and commitment to excellence in every aspect of our business.

We are looking for an energetic **Asst. Service Manager/Service Advisor** who wants to succeed. If you are passionate about cars and love to deliver an extraordinary Customer Service experience, you need to apply We are looking for an individual with exceptional Customer Service skills to join our dynamic Service Team

As an Assistant Service Manager/Service Advisor at Scotia Hyundai, you will play a pivotal role in ensuring the smooth operation of our service department and providing our customers with an exceptional service experience. Responsibilities include:

- Assisting the Fixed Operations Manager in daily operations, including scheduling, workflow management, and team supervision.
- Greeting customers with a warm and professional demeanor, and accurately assessing their vehicle service needs.
- Providing clear and detailed explanations of recommended services and repairs, including estimated costs and timelines.
- Coordinating with our skilled technicians to ensure efficient and high-quality service delivery.
- Proactively addressing customer inquiries and concerns to ensure complete satisfaction.
- Upholding dealership policies and procedures to maintain a safe and productive work environment.

**Qualifications**:

- Previous experience in automotive service or a related field is preferred.
- Strong communication and interpersonal skills, with a focus on delivering outstanding customer service.
- Excellent organizational abilities and attention to detail in a fast-paced environment.
- A positive attitude, team-oriented mindset, and willingness to go above and beyond for our customers.

**Benefits**:

- Competitive salary and benefits package, including health insurance and retirement plans.
- Ongoing training and development opportunities to enhance your skills and advance your career.
- Employee discounts on automotive services, parts, and accessories.
- A supportive work environment with a focus on teamwork, respect, and collaboration.

**How to Apply**:
If you're ready to join a winning team and take your automotive career to the next level, we want to hear from you Please submit your resume and cover letter outlining your qualifications and why you'd be a great fit for this position to Gerry Porter.

At **Scotia Hyundai**, we're proud to be an equal opportunity employer, committed to diversity, inclusion, and creating a welcoming workplace for all. We thank all applicants for their interest, but only those selected for an interview will be contacted.

If this sounds like you and you want to take advantage of this unique opportunity to join our amazing team, submit your resume today

**Job Types**: Full-time, Permanent

Pay: From $18.00 per hour

**Benefits**:

- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: In person

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