Service and Parts Advisor
2 months ago
Albon Tirecraft is a very busy auto service repair centre performing repairs and maintenance to all makes and models of vehicles. It also offers full auto detailing and is a Rust Check undercoating centre. We’re looking for a **Service and Parts Advisor** to join our team.
**Responsibilities Include**:
- Greet customers promptly or, if unavailable, acknowledge their presence.
- Assist customers with requests and repairs
- Verify service concerns and perform a walkaround inspection of customers’
- vehicle and obtain an accurate odometer reading
- Obtain customer & vehicle data
- Indicate on the repair order the exact repair instructions
- Obtain customer written approval
- Communicate with customers throughout the process
- Provide estimates for labour and parts
- Follow up with customers and advise customers on the status of vehicles
- Explain the details of the repair order and answer all technical questions
- Close repair order
**Must-Have**:
- Excellent organization and multitasking abilities
- Strong problem-solving expertise
- Pleasant telephone manner
- Effective listening and communication skills
- Manual dexterity for typing/keyboards
- computer literate (training to be provided)
**Qualifications**:
- Must have High school diploma
- 2 to 3 years of related experience in an automotive service environment is an asset ( but not a requirement)
- If you are new to the industry, we can provide all the necessary training
**Compensation**:
- $35,000 to $40,000 /yr + health benefits
**Job Types**: Full-time, Permanent
Pay: $35,000.00-$40,000.00 per year
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- Secondary School (required)
**Experience**:
- Typing: 1 year (preferred)
Work Location: In person
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