Technical Support Specialist

2 weeks ago


Mississauga, Canada PaayaTech Inc. Full time

PaayaTech Inc., a Legal Technology Software company located in Mississauga, ON, is currently looking for a technical support specialist with computer knowledge to be able to provide first level support of our products with our current clients. Knowledge of computer programming, networking and SQL programming is required.

**YOU WILL**:

- Respond to Helpdesk inquiries, log calls in the services ticketing system, and assist users in problem resolution.
- Install or upgrade our software products on client’s server.
- Provide high-level support and troubleshooting for our custom software or products.
- Help supplement documentation by converting answers discovered while supporting customers and converting the information into official learning resources content.
- Maintain our internal Azure Infrastructure.
- Use Azure DevOps to deploy our software to Microsoft Azure environment (QA or production).
- Automating the repetitive works (if any) by PowerShell script programming.
- Present our products to clients or prospects in form of presentation or webinar.
- Provide training of our products to the clients.

**THE ESSENTIALS**:

- College diploma related to Computer Systems or Computer Software
- Knowledge of programming or power-shell scripting is a must.
- Knowledge of SQL Server and SQL scripting is a must.
- Microsoft Certification in Azure infrastructure is an asset
- Network + Certification is an asset
- You have a minimum experience of 2 years within a customer service oriented and IT environment.
- You are fluent in English, both written and spoken.
- You are results focused and reliable; always maintaining the highest level of professionalism, confidentiality, and customer service.
- You have a strong knowledge of ticketing management systems.
- Understanding of network peripheral devices is an asset.
- You have strong analytical skills and problem-solving abilities to solve a variety of problems in an accurate and timely manner.
- Customer driven - technically oriented while maintaining the ability to positively interact with non-technical clients.

**_We thank all applicants, however, only those with the above stated qualifications who are selected for an interview will be contacted. No agencies please._**

**Job Types**: Full-time, Permanent, Casual

**Salary**: $45,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Mississauga, Canada Home and Community Care Support Services Full time

    **Job Description**: **Are you** **Decision Support Technical Specialist** **professional with a strong background in** **contributing to a culture of quality improvement, performance effectiveness and accountability by providing analysis, interpretation and reporting** **.** **Do you have a passion for innovation and collaboration? Are you looking to help...


  • Mississauga, Canada KIA CANADA INC Full time

    **IT Technical Support Specialist** The Technical Support Specialist is for the first and second levels of technical support and troubleshooting. This is to include but is not limited to; Setup and configure new computer for new users using WDS image server, setup new user in Windows Active directory, setup and troubleshoot printers issue, setup Cisco phone...


  • Mississauga, Canada KIA Motors Full time

    **Description** *** *** **The Technical Support Specialist is for the first and second levels of technical support and troubleshooting. This is to include but is not limited to; Setup and configure new computer for new users using WDS image server, setup new user in Windows Active directory, setup and troubleshoot printers issue, setup Cisco phone desks for...


  • Mississauga, Canada The Corporate Group of Companies Full time

    **Junior Technical Support Specialist** Are you tech-savvy with an interest in working with a team of passionate professionals to service today's complex work environments? **Technical Responsibilities**: - Assist Senior Support Specialist with new **installations of AV equipment** and /or **Printer & Multi-Functional Devices** including set up,...


  • Mississauga, Canada BAXTER Full time

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...


  • Mississauga, Canada Match Retail Full time

    Overview: **Job Title: Bilingual Technical Support Specialist** Reporting to: IT Director Salary Range: $55,000 - $65,000 CAD Location: Mississauga, Ontario, Canada (In office) Number of Openings: 2 **Job Type**: 1 Full-Time Permanent/ + 1 Full-Time Contract (12 months) **Overview**: Are you seeking a dynamic role that keeps you engaged every day? If...


  • Mississauga, ON, Canada SOTI Inc Full time

    Technical Support Specialist, Level 1 (Bilingual - Portuguese Speaking) page is loaded Technical Support Specialist, Level 1 (Bilingual - Portuguese Speaking) Apply locations Mississauga, Canada – Meadowvale Office (HQ) time type Full time posted on Posted 2 Days Ago job requisition id R07737 SOTI is committed to providing its employees with endless...


  • Mississauga, Canada S76 Full time

    Reporting to the Manager, the IT Support Specialist provides technical support and service to our valued customers, which includes but not limited to troubleshooting and resolving issues, routine equipment and software maintenance and installation. **KEY ACCOUNTABILITIES**: The following outlines the primary duties and responsibilities for the IT Support...


  • Mississauga, Canada GLOBYZ PHARMA Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years **Tasks**: - Identify and solicit potential clients - Assess client's needs and resources and recommend the appropriate goods or services - Develop reports and proposals to illustrate benefits from use of good or service - Prepare and administer sales contracts - Conduct sales...


  • Mississauga, Canada Peel District School Board Full time

    The Peel District School Board (PDSB) is a racially, culturally and linguistically diverse board that serves 155,000+ students and approximately 17,000 employees. In PDSB, 87% of students are racialized, non-white, representing 162 different ethnic backgrounds. Students in Peel have 121 different first languages. Student diversity also exists in terms of...


  • Mississauga, Canada Peel District School Board Full time

    The Peel District School Board (PDSB) is a racially, culturally and linguistically diverse board that serves 155,000+ students and approximately 17,000 employees. In PDSB, 87% of students are racialized, non-white, representing 162 different ethnic backgrounds. Students in Peel have 121 different first languages. Student diversity also exists in terms of...


  • Mississauga, Canada Peel District School Board Full time

    **Job Summary** **Key Responsibilities** This is a 7-hour day-shift position. The 7 hours worked will be between 7:00 a.m. to 6:00 p.m. **Qualifications** - Post secondary education in applicable discipline or equivalent in experience - A minimum of two years experience in technical support of PC/LAN environments - Expertise in several of the following...


  • Mississauga, Canada GLOBYZ PHARMA Full time

    Education: Bachelor's degreeExperience: 1 year to less than 2 yearsTasksIdentify and solicit potential clientsAssess client's needs and resources to recommend the appropriate goods or servicesDevelop reports and proposals to illustrate benefits from use of good or servicePrepare and administer sales contractsConduct sales transactions through Internet-based...


  • Mississauga, Canada GLOBYZ PHARMA Full time

    Education: Expérience: EducationBachelor's degreeTasksIdentify and solicit potential clientsAssess client's needs and resources to recommend the appropriate goods or servicesDevelop reports and proposals to illustrate benefits from use of good or servicePrepare and administer sales contractsConduct sales transactions through Internet-based electronic...


  • Mississauga, Canada PML Sound International Full time

    AV Technical Support Specialist Please note this is a Non-IT and Non-Engineering Role Position Overview: Join the PML Sound team within the exciting consumer electronics industry as an AV Product Technical Support Specialist. The ideal candidate must have previous customer service experience in home electronics via; audio/video equipment and speakers. The...


  • Mississauga, Canada PML Sound International Full time

    AV Technical Support Specialist Please note this is a Non-IT and Non-Engineering Role Position Overview: Join the PML Sound team within the exciting consumer electronics industry as an AV Product Technical Support Specialist. The ideal candidate must have previous customer service experience in home electronics via; audio/video equipment and speakers. The...


  • Mississauga, Canada PML Sound International Full time

    AV Technical Support Specialist Please note this is a Non-IT and Non-Engineering Role Position Overview: Join the PML Sound team within the exciting consumer electronics industry as an AV Product Technical Support Specialist. The ideal candidate must have previous customer service experience in home electronics via; audio/video equipment and speakers. The...


  • Mississauga, Canada PML Sound International Full time

    AV Technical Support Specialist Please note this is a Non-IT and Non-Engineering RolePosition Overview:Join the PML Sound team within the exciting consumer electronics industry as an AV Product Technical Support Specialist. The ideal candidate must have previous customer service experience in home electronics via; audio/video equipment and speakers. The...


  • Mississauga, Canada PML Sound International Full time

    AV Technical Support Specialist Please note this is a Non-IT and Non-Engineering RolePosition Overview:Join the PML Sound team within the exciting consumer electronics industry as an AV Product Technical Support Specialist. The ideal candidate must have previous customer service experience in home electronics via; audio/video equipment and speakers. The...


  • Mississauga, Canada Orion Innovation Full time

    Senior (10+ years) Application Support Specialist with a strong background in application and server management, capable of working effectively with vendors, system administrators, and application owners to ensure smooth and efficient IT operations. Key Responsibilities: Collaborate with vendors and our sysadmin team to troubleshoot and resolve...