Restaurant Assistant Manager

3 months ago

Ottawa, Canada Bona Hospitality Full time

**JOB SUMMARY**

The Restaurant Floor Manager is primarily responsible for providing the guests with a consistently high-quality dining experience. You will need to motivate all restaurant staff including servers, bartenders, in-room dining and support staff while demonstrating superior customer service skills. You will work alongside staff, assisting with all aspects of service including clearing tables and managing the reception of guests and wait lists. You will help the team meet its standards of quality and profitability. You will ensure that all health and safety requirements and food handling guidelines are met or surpassed. Your keen attention to detail will ensure consistency and the impeccable representation of our restaurant across all services.

**JOB RESPONSIBILITIES**

This position is responsible for the following tasks:

- Delegating staff throughout the shift to ensure efficient service
- Supervising the delivery of food and drinks
- Ensuring prompt and friendly customer service
- Maintaining quality and service standards
- Ensuring all staff are knowledgeable about all menu offerings as well as individual ingredients and allergens.
- Assisting staff with wine service and pairing recommendations
- Ensure staff follow allergen protocol and allergy awareness including how to make customers aware of these ingredients.
- Reducing operational costs
- Increase productivity
- Ensuring all staff follow strict personal safety, food safety and food storage guidelines
- Managing and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards
- Managing inventory and communicating stock levels to the appropriate staff or managers
- Interacting with restaurant guests to gauge satisfaction and improve customer service
- Responding to customer feedback and resolving conflicts effectively
- Operating the point-of-sale system processing payments, and authorizing refunds, voids or service recovery
- Ensuring all restaurant staff meet service expectations
- Understanding and supporting each classification within the restaurant
- Receiving and arranging group reservations and delegating staff as needed
- Conducting to motivate and ensure staff are meeting restaurant standards and expectation and communicating information important to shift such as daily specials
- Some administrative duties related to the restaurant's operation
- Other tasks as required

**Minimum Qualifications**
- Management experience in the restaurant industry
- Proven ability to work in a fast-paced environment
- Strong multi-tasking skills
- Physical ability to remain standing for a long period of time
- Exceptional organizational, communication, and customer service skills
- Conflict resolution and problem solving skills
- Sommelier and bartending experience
- Basic cooking technique awareness and food knowledge
- Competency in styles of service
- Coaching and leadership skills
- Ability to stand for up to 8 hours and lift up to 50 lbs.
- Smart Serve Certificate
- Food Handling Certificate

**Education Requirements**
- High school diploma or GED

**Bona Hospitality** is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other characteristic protected by applicable legislation.

BonaHiring

**Job Types**: Full-time, Permanent

Pay: $25.00-$27.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Every Weekend
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 1 year (required)
- management: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Smart Serve (preferred)
- Food Handler Certification (preferred)

Work Location: In person

  • Senior Restaurant Operations Manager

    3 weeks ago

    Ottawa, Ontario, Canada Phu-Yen Restaurant Full time

    We are seeking a Senior Restaurant Operations Manager to oversee the day-to-day activities of our Phu-Yen Restaurant.About the RoleThis is a full-time position that will require you to work closely with our kitchen team and front-of-house staff to ensure seamless operations. As a Senior Restaurant Operations Manager, your primary responsibility will be to...

  • Restaurant Operations Manager

    2 weeks ago

    Ottawa, Ontario, Canada ALIRANG RESTAURANT Full time

    Job TitleRestaurant Operations ManagerAbout the RoleWe are seeking a highly skilled Restaurant Operations Manager to join our team at Alirang Restaurant. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring seamless delivery of exceptional customer experiences.Key...

  • Assistant Restaurant Manager

    5 months ago

    Ottawa, Canada SSP Full time

    Annual Salary $50,000-$55,000 - Quarterly bonus potential - End of fiscal year super bonus potential - Comprehensive Benefits - Free Employee Parking **SSP Canada operates several restaurants throughout the Ottawa International Airport, including: Darcy McGees, Cork & Well, Starbucks, Tim Hortons, Cafe En Vin, Bridgehead Coffee, Big Rig Brewing, and Canal...

  • Assistant Restaurant Manager

    6 months ago

    Ottawa, Canada SSP Full time

    Annual Salary $50,000-$55,000 - Quarterly bonus potential - End of fiscal year super bonus potential - Comprehensive Benefits - Free Employee Parking SSP Canada operates several restaurants throughout the Ottawa International Airport, including: Darcy McGees, Cork & Well, Starbucks, Tim Hortons, Cafe En Vin, Bridgehead Coffee, Big Rig Brewing, and Canal...

  • Restaurant Manager

    2 months ago

    Ottawa, Canada Chances R Restaurant (East) Full time

    We're looking for an experienced and dynamic manager to join our team at Chances R Restaurant EAST. Our restaurant is known for its great food, excellent service, and lively atmosphere - and we need someone who can help us take it to the next level. As our restaurant manager, you'll be responsible for overseeing day-to-day operations, managing staff, and...

  • Restaurant Assistant Manager

    4 weeks ago

    Ottawa, Ontario, Canada 3 brasseurs | 3 Brewers Canada Full time

    Restaurant Assistant ManagerAt 3 Brasseurs, we're looking for a highly skilled and dedicated individual to join our team as a Restaurant Assistant Manager. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, including managing staff, maintaining high standards of quality and service, and...

  • Restaurant Operations Manager

    2 weeks ago

    Ottawa, Ontario, Canada Tomo Restaurant Full time

    Job Summary: Tomo Restaurant is seeking a highly skilled and experienced Restaurant Operations Manager to lead our daily operations. The ideal candidate will have 2 years of experience in the food industry and be able to work effectively in a fast-paced environment.

  • Restaurant Operations Manager

    2 weeks ago

    Ottawa, Ontario, Canada ALIRANG RESTAURANT Full time

    About the RoleWe are seeking an experienced Restaurant Operations Manager to lead our team at Alirang Restaurant.ResponsibilitiesOperations Management: Develop and implement efficient restaurant operations, ensuring seamless service delivery and maintaining high-quality standards.Staff Training and Development: Provide comprehensive training to staff...

  • Senior Restaurant Operations Manager

    2 weeks ago

    Ottawa, Ontario, Canada Tomo Restaurant Full time

    **Job Title:** Senior Restaurant Operations Manager**About Tomo Restaurant:**Tomo Restaurant is a dynamic dining establishment seeking an experienced Senior Restaurant Operations Manager to lead our kitchen team.Job Summary:We are looking for a highly skilled and motivated individual to oversee the day-to-day operations of our restaurant. The ideal candidate...

  • Restaurant Operations Manager

    3 weeks ago

    Ottawa, Ontario, Canada ALIRANG RESTAURANT Full time

    About ALIRANG RESTAURANT:We are seeking a highly skilled Restaurant Operations Manager to join our team!Key Responsibilities:Leadership and Team Management: Supervise and train 3-4 staff members to ensure seamless restaurant operations. Foster a positive and productive work environment.Food Quality and Safety: Ensure that all food and service meet quality...

  • Restaurant Operations Manager

    2 weeks ago

    Ottawa, Ontario, Canada Tomo Restaurant Full time

    We are looking for an experienced Restaurant Operations Manager to join Tomo Restaurant. As a key member of our team, you will be responsible for the overall management of our restaurant, ensuring that all aspects of the business run smoothly and efficiently.About the RoleThis is a senior leadership position that requires a strong background in hospitality...

  • Assistant Restaurant Manager

    6 months ago

    Ottawa, Canada SSP Full time

    ** Annual Salary $49,000-55,000**: - **Quarterly bonus potential**: - ** End of fiscal year super bonus potential**: - ** Full Benefits**: - ** Free Employee Parking** **SSP Canada operates several restaurants throughout the Ottawa International Airport, including: Darcy McGees, Cork & Well, Starbucks, Tim Hortons, Cafe En Vin, Bridgehead Coffee, Big...

  • Assistant Restaurant Manager

    6 months ago

    Ottawa, Canada SSP Full time

    ** Annual Salary $49,000-55,000**: - **Quarterly bonus potential**: - ** End of fiscal year super bonus potential**: - ** Full Benefits**: - ** Free Employee Parking** **SSP Canada operates several restaurants throughout the Ottawa International Airport, including: Darcy McGees, Cork & Well, Starbucks, Tim Hortons, Cafe En Vin, Bridgehead Coffee, Big...

  • Restaurant General Manager

    3 weeks ago

    Ottawa, Ontario, Canada Jollytops Restaurant Full time

    OverviewAs a key member of the Jollytops Restaurant team, this role is responsible for the overall success of our dining establishment. We are seeking an experienced and skilled Restaurant General Manager to lead our team and ensure exceptional customer service and quality food.ResponsibilitiesEstablish methods to meet work schedules and ensure efficient...

  • Stofa Restaurant

    2 months ago

    Ottawa, Canada Stofa Restaurant] Full time

    Stofa Restaurant is hiring for the position of server assistant/support staff. Come join our growing team at one of the best restaurants in Ottawa. We are passionate about providing a memorable dining experience for our guests and are looking for people who will be a good fit for the team. Experienc

  • Restaurant Operations Manager

    2 weeks ago

    Ottawa, Ontario, Canada Phu-Yen Restaurant Full time

    Job Title: Restaurant Operations ManagerWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Phu-Yen Restaurant. In this role, you will be responsible for overseeing the daily operations of our restaurant, ensuring that we maintain our high standards of quality and service.Key Responsibilities:Requisition food...

  • Restaurant General Manager Assistant

    2 weeks ago

    Ottawa, Ontario, Canada Tim Hortons Full time

    About the RoleWe are seeking a highly skilled Restaurant General Manager Assistant to join our team at Tim Hortons. As a key member of our management team, you will play a crucial role in ensuring the success of our restaurant.ResponsibilitiesSales and Customer Service: Assist the Restaurant General Manager in achieving sales targets by providing exceptional...

  • Assistant Restaurant Manager at Ottawa

    5 months ago

    Ottawa, Canada SSP Full time

    Annual Salary $50,000-$55,000 - Quarterly bonus potential - End of fiscal year super bonus potential - Comprehensive Benefits - Free Employee Parking SSP Canada operates several restaurants throughout the Ottawa International Airport, including: Darcy McGees, Cork & Well, Starbucks, Tim Hortons, Cafe En Vin, Bridgehead Coffee, Big Rig Brewing, and Canal...

  • Restaurant Operations Manager

    2 weeks ago

    Ottawa, Ontario, Canada Phu-Yen Restaurant Full time

    Are you passionate about delivering exceptional dining experiences? We are seeking a highly motivated and organized Restaurant Operations Manager to join our team at Phu-Yen Restaurant.About the RoleThis is a full-time position that requires a strong leader who can oversee the daily operations of our restaurant, ensuring seamless execution of menu offerings,...

  • Restaurant Operations Manager

    3 weeks ago

    Ottawa, Ontario, Canada East India Company Restaurant Ottawa West Full time

    Job Title: Restaurant Operations ManagerWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at East India Company Restaurant Ottawa West. The successful candidate will be responsible for overseeing the day-to-day operations of the restaurant, ensuring exceptional customer service, and driving revenue growth.Key...