Manager, Operations

3 weeks ago

Toronto, Canada York University Full time

**Purpose**:
The role provides operational oversight of an innovation hub designed to support participants in the automotive and mobility sector. The program will be a hub for open collaboration and innovation, and will be a key hub of commercial activities, especially for start-ups and SMEs that may not otherwise have the resources to develop, test, validate, prototype, and commercialize their automotive technology and smart mobility solutions. Accountable for the effective, professional and responsive provision of client centered services and operations management support. Works in close partnership with academic and administrative leaders to determine operational priorities, manages the day-to-day activities of the administrative and/or technical staff, and is aligned to the vision, mission, values and strategic direction of the University. The Operations Manager supports York's commitment to sustainability, equity, diversity and inclusion.

**Education**:
Post-secondary degree in relevant field.

**Experience**:
Minimum 4 years of related experience, including 2 years of management/ supervisory experience.
Experience managing and reporting on finances of a large unit and/or program.

**Skills**:
Knowledge
Knowledge of operations management.
Knowledge of workforce planning, budgeting and financial management, process improvement and change management.
Knowledge of accounting, budget management, financial controls, financial planning principles and general accounting procedures.

Ability to provide excellent service to the community and deal courteously and effectively with people at all levels.
Strong problem identification and conflict resolution skills.
Ability to foster an environment of trust, support and accountability while modelling respect for employees.
Ability to develop and/or lead cohesive teams and manage performance and productivity.
Strong planning and organizational skills with ability to prioritize workload and meet timelines.
Adaptability to change, new ideas and practices.

**Additional Notes**:

- **Compensation**:
York's CPM Compensation Framework has a salary grid consisting of 6 or 8 steps (depending on job grade) which is reviewed annually with possible adjustments, and a lump sum Performance Based Recognition Award. Employees will receive the grid adjustment and depending on performance, eligible permanent employees may move to the next step of the grid and may receive a lump sum Performance Based Recognition Award.Visit the CPM Compensation page on the HR Website to find out more about York's CPM Compensation Program.

York is committed to ensuring the way we work serves our diverse community and advances our commitment to Living Well Together, one of the Six Priorities for Action in the University Academic Plan. As part of this commitment the University has implemented a Hybrid Work Policy.

The selected incumbent for this role is eligible for a hybrid work arrangement which will be confirmed based on operational requirements.

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**York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.**
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**We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.**
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**PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.

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