Customer Support Representative
7 months ago
**CUSTOMER SUPPORT REPRESENTATIVE - L1**
Customer & Internal Support | Vancouver/British Columbia
Are you passionate about food technology? We’re Foodee, a team of food experts on a mission to connect local restaurants to businesses through our meal planning platform. We help corporations spread the power of good food by curating menus from top local restaurants and delivering them to your office.
**KEY RESPONSIBILITIES**:
- First line of response to all customer and restaurant partner inquiries; from restaurant recommendations to billing issues, service questions and general concerns
- Proactively contacting customers and restaurant partners to provide order updates and a high-touch service
- Building and developing positive relationships with current and potential customers
- Problem-solving and turning frustrated customers into repeat customers
- Maintaining, refining and developing Foodee processes
**SKILL SET/EXPERIENCE**:
- 3+ years of experience in a customer-facing role (software and food industry experience a bonus)
- Customer-centric mindset
- Confident, friendly ‘people person’ who can establish and maintain solid rapport with customers
- Quick thinker, fast learner, and problem solver
- Excellent written and verbal communication skills
- An ability to get things done and done well
- High tolerance for fast-paced, rapid change
- High degree of comfort with technological, SaaS products
**NICE TO HAVES**:
- Restaurant/Hospitality experience
- SaaS Support experience
**OUR BENEFITS INCLUDE**:
- Annual bonus plan
- Paid time off, including sick, vacation & quality of life days
- Paid statutory holidays
- Monthly health & wellness reimbursement
- Professional development reimbursement
- Work-from-home flexibility; fully remote applicants in British Columbia accepted but must be able to work PST hours
**REPORTS TO**:
Director of Operations and Service
**DIRECT REPORTS**:
None
-
Customer Support Representative
7 months ago
Vancouver, Canada Foodee Full time**CUSTOMER SUPPORT REPRESENTATIVE** Customer & Internal Support | Canada Are you passionate about food technology? We’re Foodee, a team of food experts on a mission to connect local restaurants to businesses through our meal planning platform. We help corporations spread the power of good food by curating menus from top local restaurants and delivering...
-
Customer Support Representative
6 months ago
Vancouver, Canada Foodee Full time**CUSTOMER SUPPORT REPRESENTATIVE** Customer & Internal Support | Canada Are you passionate about food technology? We’re Foodee, a team of food experts on a mission to connect local restaurants to businesses through our meal planning platform. We help corporations spread the power of good food by curating menus from top local restaurants and delivering...
-
Customer Service Representative
7 months ago
Vancouver, Canada Lotus Full time**Customer Service Representative** **Vancouver, CA** - ** Full-Time Hours / ASAP Start**: - ** Ongoing Training & Support**: - ** Weekly Pay with Bonuses** **Start your New Career today!** Over the busy summer period, we're looking to increase on-site representation for all our clients across the region. This means we'll need to bring on board several...
-
Partner/customer Support Representative
7 months ago
Vancouver, Canada Vault Credit Corporation Full timeVault Home Credit Corporation DBA VaultPay is designed to ease the consumer financing transaction between our Partners and Homeowners. We offer customers total payment control with simple and easy financing options for Homeowners and their Home Improvement loans. We are looking for a motivated, customer focused Customer / Partner Support Representative to...
-
Customer Service Representative
8 months ago
Vancouver, Canada Patterson Full time**Patterson isn't just a place to work, it's a partner that cares about your success.** One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring...
-
Customer Service Representative
3 months ago
Vancouver, Canada Busy Bee Gold Dry Cleaners Full time**Job description** Busy Bee Gold is a family-owned business that specializes in environmentally friendly dry cleaning with over 35 years of innovative experience in stain removal, pressing, cleaning, tailoring, and bridal services. The company works with all the major luxury brands, major films, TV shows, and performers like Cirque du Soile, earning the...
-
Customer Service Representative
7 months ago
Vancouver, Canada Porcupine Wood Products Full time**About Us**: Porcupine Wood Products Ltd. is a reputable company specializing in wood products. Committed to excellence, we take pride in delivering quality and reliable solutions to our clients. We are currently seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative...
-
Customer Support Representative
5 days ago
Vancouver, Canada Foodee Full time**CUSTOMER SUPPORT REPRESENTATIVE - L1** Customer & Internal Support | Vancouver/British Columbia Are you passionate about food technology? We’re Foodee, a team of food experts on a mission to connect local restaurants to businesses through our meal planning platform. We help corporations spread the power of good food by curating menus from top local...
-
Customer Support Representative
3 days ago
Vancouver, Canada Foodee Full time**CUSTOMER SUPPORT REPRESENTATIVE - L1** Customer & Internal Support | Vancouver/British Columbia Are you passionate about food technology? We’re Foodee, a team of food experts on a mission to connect local restaurants to businesses through our meal planning platform. We help corporations spread the power of good food by curating menus from top local...
-
Customer Service Representative
6 days ago
Vancouver, Canada Buntain Insurance Group of Companies Full timeJoin our team! At Buntain Insurance Group of Companies, we provide a friendly, supportive team environment, where you will be given the freedom to work independently with support and accountability for meeting and exceeding your daily tasks and career goals. We are highly focused on your education and growth as an insurance professional by offering you...
-
Customer Service Representative
2 months ago
Vancouver, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a Customer Service Representative to work at our food counter in Vancouver. In this role, you will be responsible for taking customer orders, preparing food items, and ensuring excellent customer service.Key Responsibilities:Taking customer orders and preparing food items according to customer preferences.Maintaining cleanliness at the food...
-
Customer Service Representative
2 months ago
Vancouver, Canada Busy Bee Gold Dry Cleaners Full time**The Company** Busy Bee Gold is a family-owned business that specializes in environmentally friendly dry cleaning with over 35 years of innovative experience in stain removal, pressing, cleaning, tailoring, and bridal services. The company works with all the major luxury brands, major films, TV shows, and performers like Cirque du Soile, earning the trust...
-
Customer Experience Representative
7 months ago
Vancouver, Canada 100 ways Full time**Job**: Customer Experience Representative (Full-Time) **Job Title**: Customer Experience Representative **Company**:100 Ways **Compensation**: $21-$24/hour **Our Company**: 100 Ways is a quickly growing E-commerce jewellery store based out of downtown Vancouver. We specialize in pre-owned fine jewellery, diamonds and custom items. We offer a wide...
-
Customer Service Representative
4 days ago
Vancouver, Canada U-Haul Full time**Location**: 1070 SE Marine Dr, Vancouver, British Columbia V5X2V4 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a...
-
Customer Service Representative
6 months ago
Vancouver, Canada Vancouver Camera Service Full time**Overview**: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. This is a great opportunity for someone who enjoys working in a...
-
Customer Service Representative
11 hours ago
Vancouver, Canada Distinct Vancouver Full timeCompany Description At Distinct Vancouver, we specialize in creating impactful direct marketing solutions through Pop-Up Events, Street Activations, Retail Experiences, and Campus Engagements. Our mission is to deliver immersive experiences that amplify brand awareness, expand market share, and drive revenue growth through innovative strategies tailored to...
-
Customer Service Representative
17 hours ago
Vancouver, Canada Distinct Vancouver Full timeCompany DescriptionAt Distinct Vancouver, we specialize in creating impactful direct marketing solutions through Pop-Up Events, Street Activations, Retail Experiences, and Campus Engagements. Our mission is to deliver immersive experiences that amplify brand awareness, expand market share, and drive revenue growth through innovative strategies tailored to...
-
Customer Service Representative
3 weeks ago
Vancouver, Canada BMO Financial Group Full time1004 Hamilton Street Vancouver British Columbia,V6B 2R9 We are actively recruiting for a part-time **Customer Service Representative** to join our team. Individual must be **able to support 18,75 hours per week** and **flexible Monday to Saturday.** **Professional competency in Korean is considered an asset** to support and collaborate with our Korean...
-
Customer Service Representative
3 weeks ago
Vancouver, Canada BMO Financial Group Full time455 W Georgia Street Vancouver British Columbia,V6B 1B3 We are actively recruiting for a part-time **Customer Service Representative** to join our Georgia & Richards branch. Individual must be **able to support 26.25 hours per week** and **flexible Monday to Saturday.** **Professional competency in Korean**is considered an asset** in order to support and...
-
Customer Care Representative
7 months ago
Vancouver, Canada Swish Maintenance Limited Full timeTake the next steps in your Customer Operations career and join Swish as a Customer Care Representative! **Position Overview**: Enter the role of a Customer Care Representative, where your main responsibility is to create frictionless customer experiences. As the frontline liaison, you'll be handling inquiries, resolving issues, and providing reliable...