Partner/customer Support Representative

7 months ago

Vancouver, Canada Vault Credit Corporation Full time

Vault Home Credit Corporation DBA VaultPay is designed to ease the consumer financing transaction between our Partners and Homeowners. We offer customers total payment control with simple and easy financing options for Homeowners and their Home Improvement loans. We are looking for a motivated, customer focused Customer / Partner Support Representative to join our team in Toronto. We provide a competitive salary, benefits plan and a fun and professional working environment. **This** Full-Time** **Remote **position is** Monday to Friday **between** 8:30am - 5:00pm EST**.**

**Duties and Responsibilities**:

- Record accurate details regarding customer inquiries into database and escalate issues as needed.
- Process customer payments.
- Answer inquiries and resolve problems or discrepancies concerning customers’ accounts.
- Liaise with internal staff, external partners, and customers regarding loan documentation
- Complete administrative activities associated with serving customers, including accessing information and communicating transaction detail.
- Accurately process Home-Owner Verification
- Work cross departmentally to resolve issues such as credit disputes or technology issues.
- Assist with auditing transactions and handling any deficiencies including requesting updated documentation.
- Assist with other tasks and duties as required.

**Qualifications / Requirements**:

- 1+ year leasing, or finance experience preferred or
- 1+ year working in a call center / contact center environment
- Proficient in Microsoft Word, Excel, Outlook
- Exceptional customer experience and contact management skills
- Ability to manage multiple priorities within tight timeframes while maintaining ongoing accuracy and attention to detail. Including Strong time management and organization skills
- Excellent judgement and strong problem-solving skills
- Ability to quickly learn new systems and procedures
- Excellent verbal, written and communication skills
- Positive attitude, highly motivated and ability to work well independently and in a team environment
- Outgoing, confident personality and comfortable in dealing with clients and other employees

  • Customer Support Representative

    7 months ago

    Vancouver, Canada Foodee Full time

    **CUSTOMER SUPPORT REPRESENTATIVE** Customer & Internal Support | Canada Are you passionate about food technology? We’re Foodee, a team of food experts on a mission to connect local restaurants to businesses through our meal planning platform. We help corporations spread the power of good food by curating menus from top local restaurants and delivering...

  • Customer Support Representative

    7 months ago

    Vancouver, Canada Foodee Full time

    **CUSTOMER SUPPORT REPRESENTATIVE - L1** Customer & Internal Support | Vancouver/British Columbia Are you passionate about food technology? We’re Foodee, a team of food experts on a mission to connect local restaurants to businesses through our meal planning platform. We help corporations spread the power of good food by curating menus from top local...

  • Customer Support Representative

    6 months ago

    Vancouver, Canada Foodee Full time

    **CUSTOMER SUPPORT REPRESENTATIVE** Customer & Internal Support | Canada Are you passionate about food technology? We’re Foodee, a team of food experts on a mission to connect local restaurants to businesses through our meal planning platform. We help corporations spread the power of good food by curating menus from top local restaurants and delivering...

  • Customer Service Representative

    8 months ago

    Vancouver, Canada Patterson Full time

    **Patterson isn't just a place to work, it's a partner that cares about your success.** One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring...

  • Restaurant Partner Support Representative

    7 months ago

    Vancouver, Canada Foodee Full time

    Are you passionate about local food culture? We’re Foodee, a team of food experts on a mission to connect local restaurants to businesses through our meal planning platform. We help corporations spread the power of good food by curating menus from top local restaurants and delivering them to your office. **KEY RESPONSIBILITIES**: - First line of response...

  • Customer Support Representative

    3 days ago

    Vancouver, Canada Foodee Full time

    **CUSTOMER SUPPORT REPRESENTATIVE - L1** Customer & Internal Support | Vancouver/British Columbia Are you passionate about food technology? We’re Foodee, a team of food experts on a mission to connect local restaurants to businesses through our meal planning platform. We help corporations spread the power of good food by curating menus from top local...

  • Customer Support Representative

    1 day ago

    Vancouver, Canada Foodee Full time

    **CUSTOMER SUPPORT REPRESENTATIVE - L1** Customer & Internal Support | Vancouver/British Columbia Are you passionate about food technology? We’re Foodee, a team of food experts on a mission to connect local restaurants to businesses through our meal planning platform. We help corporations spread the power of good food by curating menus from top local...

  • Partner Development Representative

    6 months ago

    Vancouver, Canada Ntirety Full time

    **COMPANY OVERVIEW**: When it comes to a cybersecurity crisis, the question is not if, but when it will happen - that’s why Ntirety’s mission to provide proactive compliant security is crucial in today’s business landscape. No matter what role or department you work in, being a part of Ntirety means supporting all of our different teams to help keep...

  • Partner Development Representative

    6 months ago

    Vancouver, Canada Ntirety Full time

    Description **COMPANY OVERVIEW**: When it comes to a cybersecurity crisis, the question is not if, but when it will happen - that’s why Ntirety’s mission to provide proactive compliant security is crucial in today’s business landscape. No matter what role or department you work in, being a part of Ntirety means supporting all of our different teams to...

  • Customer Service Representative

    7 months ago

    Vancouver, Canada The Continuing Legal Education Society of British Columbia Full time

    **The Continuing Legal Education Society of BC (“CLEBC”)** is the BC legal profession’s preferred source for education and publications. CLEBC is a not-for-profit society that derives all of its income from the sale of courses and books. With more than 80 live and online courses each year, and an online and print library of more than 50 books, we...

  • Customer Service Representative

    3 weeks ago

    Vancouver, Canada BMO Financial Group Full time

    455 W Georgia Street Vancouver British Columbia,V6B 1B3 We are actively recruiting for a part-time **Customer Service Representative** to join our Georgia & Richards branch. Individual must be **able to support 26.25 hours per week** and **flexible Monday to Saturday.** **Professional competency in Korean**is considered an asset** in order to support and...

  • Customer Service Representative

    2 weeks ago

    Vancouver, Canada BMO Financial Group Full time

    1004 Hamilton Street Vancouver British Columbia,V6B 2R9 We are actively recruiting for a part-time **Customer Service Representative** to join our team. Individual must be **able to support 18,75 hours per week** and **flexible Monday to Saturday.** **Professional competency in Korean is considered an asset** to support and collaborate with our Korean...

  • Customer Sales Representative

    5 days ago

    Vancouver, Canada Prime Executives Inc. Full time

    Our company Prime Executives Inc. operates in the field of customer service, representation and public relations. We provide high standards representation services. We help our partners increase their acquisitions with our innovative approach and our ability to build long term relationships. Prime Executives in Vancouver is recruiting agents for our...

  • Customer Service Representative

    7 months ago

    Vancouver, Canada BMO Financial Group Full time

    958 Denman Street Vancouver British Columbia,V6G 2M2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    2 weeks ago

    Vancouver, Canada BMO Financial Group Full time

    2601-2609 Granville Street Vancouver British Columbia,V6H 3H2 This is a part-time role (18.75 hours per week minimum guarantee) at our Vancouver branch. This position requires availability to work any time during branch hours. Monday through Saturday. Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice...

  • Customer Service Representative

    2 months ago

    Vancouver, Canada BMO Financial Group Full time

    2102 West 41st Avenue Vancouver British Columbia,V6M 1Z2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience...

  • Customer Service Representative

    3 weeks ago

    Vancouver, Canada BMO Financial Group Full time

    601 Main Street Vancouver British Columbia,V6A 2V4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    4 weeks ago

    Vancouver, Canada BMO Financial Group Full time

    7150 Kerr Street Vancouver British Columbia,V5S 4W2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Services Representative

    6 months ago

    Vancouver, Canada BMO Financial Group Full time

    8324 Granville Street Vancouver British Columbia,V6P 4Z7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience...

  • Customer Service Representatives

    6 months ago

    Vancouver, Canada BMO Financial Group Full time

    777 West Broadway Avenue Vancouver British Columbia,V5Z 4J7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience...