E-commerce Account Manager
2 months ago
**Key Responsibilities**:
- ** Product Listing Management**: Create, optimize, and manage product listings on Amazon and Shopify, ensuring they are fully compliant and attractive to potential buyers.
- ** Inventory Management**: Monitor stock levels, manage replenishments, and coordinate with suppliers to maintain optimal inventory levels.
- ** Order Fulfillment**: Oversee the order fulfillment process, ensuring timely shipping and delivery while maintaining high customer satisfaction.
- ** Market Research**: Conduct market research to identify trends, potential new products, and pricing strategies to remain competitive.
- ** Customer Support**: Respond to customer inquiries and resolve issues related to orders, returns, and product information, ensuring a positive shopping experience.
- ** Performance Analysis**: Analyze sales data and performance metrics to identify areas for improvement and implement strategies to boost sales and conversion rates.
- ** SEO Optimization**: Utilize SEO best practices to enhance product visibility and improve search rankings on Amazon and Shopify.
- ** Collaboration**: Work closely with marketing and design teams to develop promotional strategies and enhance product presentation.
**Qualifications**:
- Proven experience in e-commerce management, particularly with Amazon FBA and Shopify.
- Strong understanding of SEO, product listing optimization, and inventory management.
- Excellent communication and customer service skills.
- Proficient in data analysis and reporting.
- Familiarity with Amazon Seller Central and Shopify platform functionalities.
- Strong organizational skills and attention to detail.
**Benefits**:
- Competitive salary based on experience.
- Opportunities for professional growth and development.
- Flexible work environment.
If you’re passionate about e-commerce and have the skills to help our business thrive on Amazon and Shopify, we’d love to hear from you Please submit your resume and a cover letter outlining your relevant experience.
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