E-Commerce Operations Manager

3 weeks ago


Brampton, Ontario, Canada Modern Air Filters Corporation Full time

At Modern Air Filters Corporation, we are seeking an experienced E-Commerce Operations Manager to oversee our Amazon Seller Account and Shopify store. The ideal candidate will have a strong understanding of e-commerce management, particularly with Amazon FBA and Shopify.

Key Responsibilities
  • Product Listing Optimization: Create, optimize, and manage product listings on Amazon and Shopify, ensuring they meet all compliance requirements and are attractive to potential buyers.
  • Inventory Management: Monitor stock levels, manage replenishments, and coordinate with suppliers to maintain optimal inventory levels.
  • Order Fulfillment: Oversee the order fulfillment process, ensuring timely shipping and delivery while maintaining high customer satisfaction.
  • Market Research: Conduct market research to identify trends, potential new products, and pricing strategies to remain competitive.
  • Customer Support: Respond to customer inquiries and resolve issues related to orders, returns, and product information, ensuring a positive shopping experience.
  • Performance Analysis: Analyze sales data and performance metrics to identify areas for improvement and implement strategies to boost sales and conversion rates.
  • SEO Optimization: Utilize SEO best practices to enhance product visibility and improve search rankings on Amazon and Shopify.
  • Collaboration: Work closely with marketing and design teams to develop promotional strategies and enhance product presentation.

Our team values professionals who possess excellent communication and customer service skills, proficiency in data analysis and reporting, and familiarity with Amazon Seller Central and Shopify platform functionalities.

Benefits
  • A competitive salary of $65,000 - $80,000 per year based on experience.
  • Opportunities for professional growth and development within a dynamic e-commerce environment.
  • A flexible work environment that supports work-life balance.


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