E-commerce Specialist and Account Representative

3 weeks ago

Brampton, Canada Empack Spraytech Inc Full time

Established in 1999, Empack Spraytech Inc. is a leading aerosol manufacturer, liquid filler, and custom contract packager. Located in Brampton, Empack manufactures products for a wide range of markets including personal care, household goods, automotive, computer care, industrial and outdoors. We offer private label programs and produce a range of products under our house brands that include emzone, zytec Germ Buster, and SunZone.

**E-Commerce Specialist and Account Representative**

The incumbent will be responsible for managing Amazon and other non E-Commerce accounts. The incumbent will develop relationships with assigned customers, support them through the ordering process, provide company and product information, and solve any issues that may arise.

**What you will do**:

- Fully Manage the Amazon Account.
- Be the primary point of contact for other assigned clients and provide them information including shipment status, price changes, inventory announcements and other important information.
- Acts as a corporate and Brand ambassador, building up corporate and brand awareness to prospective clients
- Builds revenue and market share for the company by developing and implementing a sales plan to formulate targeted client call strategies to maximize opportunities in the territory or for the product line.
- Regularly contacts and occasionally visits accounts to maintain professional business relations.
- Support customer base with promotional materials, point of purchase materials, information and updates on product offerings, and corporate updates.
- Assist in developing and executing operational marketing plans that will support business objectives.
- Develop strategies to develop long-term relationships with customers.
- Maintains integrity, honesty, and ethically deals new and existing clients. Works quickly to solve any issues.
- Attend sales and product related meetings as required.
- Participates with special projects and provides support as needed.

**What you will need to be successful**:

- 2 years of account management or sales experience
- E-Commerce account management experience
- Post secondary degree or diploma in business, sales, or marketing.
- Strong ability to make relationships with a diverse set of clients and internal teams.
- Well versed in the use of social media platforms that support lead generation, and business networking.
- Excellent reading comprehension and problem-solving skills.
- Tech-savvy with above average working knowledge of MS Excel, MS Office, Outlook, MS Teams, and can quickly learn other technologies (customer portals, ERP software, CRM, etc.)
- Strong written, verbal, and interpersonal communication skills.
- Excellent reasoning and analytical ability.
- Undergraduate degree or diploma in business administration, sales, marketing, communications, public relations, or a related discipline.
- Strong customer-focus with good listening and clear message transmission capabilities.
- Easily builds relationships, is personable, professional and an effective networker.
- Must have, or have access to, a reliable vehicle for customer visits.
- Excellent organizational skills and attention to detail

**Additional Nice to Haves**:

- 2 years of Amazon account management experience.
- B2B Selling experience.

Empack Spraytech Inc. is committed to the core values of equal employment. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based on an individual's qualifications and experience, free from discrimination or harassment due to race, ancestry, place of origin, ethnic origin, colour, citizenship, creed, gender, sexual orientation, age, marital status, family status, disability, and any other legally protected class in accordance with applicable federal, provincial, and local laws. Empack Spraytech Inc. is committed to creating and maintaining an inclusive workplace. Applicants should advise Human Resources if they require any type of accommodation during the recruitment process.

Pay: From $58,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Brampton, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Account Representative: 2 years (preferred)
- E-commerce: 1 year (preferred)

Work Location: In person

Application deadline: 2024-09-09
Expected start date: 2024-09-09

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