Mailroom Associate

3 months ago

Toronto, Canada SPS North America, Inc Full time

**Come explore the Power of Possibility with a career at SPS** We have an excellent opportunity for an experienced  **Mailroom Associate/Field Support Representative **to come grow with our team in **Toronto, ON** This position is ideal for someone with 1+ years of relevant experience looking for a stable place to work, learn, and develop. We are a cross functional team looking for someone eager to make a lasting contribution

As a **Mailroom Associate **you will fill-in for other associates in providing “white glove” client experience and delivering operational functions in the following areas: processing of inbound/outbound mail, distribution/delivery of mail, ship and receive product and supplies to support onsite business service center, and assist with our office services. Moreover, the role requires occasional travel between sites over the course of the day or week to provide scheduled and on-the-fly coverage for co-workers across a specified area to ensure smooth day-to-day operations.

**Key Responsibilities Include**:
**What you will be doing**:

- Provide 5-star customer service to all employees (in all forms of communication).
- Perform duties associated with mail/packages, copy/print, shipping & receiving, reception, or records management.
- Receive inbound mail/packages and inputs into chain of custody software package.
- Notify employees upon receipt of inbound deliveries.
- May support the onsite business center, which may include: conference room setup, light facilities/cleaning, office supply stocking, pantry services, or similar.

**What we need from you**:

- 1+ year experience in administrative, retail, restaurant, delivery/mail, office services, or similar.
- A positive and professional attitude with a willingness to go above and beyond for our customers.
- Ability to handle physical duties (carrying and/or moving 40lbs) associated with the job - lifting, bending, etc.
- To be able to work both independently and in a team setting successfully.
- An ability to be bright, articulate, and neat in appearance.

**Travel: Yes**
- **About Us**_
- SPS is a global outsourcing organization that offers both business and document processing services. Our clients are Fortune 500 companies in sectors such as advertising, investment banking, corporate, fashion, finance, law, and other professional services SPS operates in more than 15 countries worldwide providing specialized workplace support functions in areas such as Administrative, Information Technology, Mailroom, Document Production, and other Guest Services._
- SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that leads to building careers._
- At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity, and diversity._ _SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law._

**Benefits**:

- Dental care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Are you willing to travel in between sites to support 3 business centers in Toronto?

**Experience**:

- Hospitality/ White Glove Service: 1 year (preferred)
- Mail Shipping, Receiving, & Distribution: 1 year (preferred)

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