Restaurant General Manager

7 months ago

Vancouver, Canada Jess Restaurant Full time

This position will be responsible for managing the day-to-day operation of the restaurant.
**Essential Duties and Responsibilities**
- Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
- Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.
- Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.
- Controls purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.
- Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
- Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.
- Accomplishes restaurant and bar human-resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
- Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Support Head Chef in the creation of new items for the restaurant based on guest feedback and sales record
- Plan and coordinate special events and banquets, including liaising with clients to discuss event specifics, menu options, and logístical arrangements

**Requirement**
- Experience: Minimum 3 years of recent restaurant experience at management level or equivalent.
- Education: Bachelor's degree in hospitality management or related field
- Have service and customer focus attitude
- Serving it Right or Pro Serv Certified
- Culinary Experience, knowledge of beers, wines and cocktails and Korean alcohol
- Experience with MS Word, Excel, Outlook
- Must be able to work a flexible schedule including, opening, closing, weekends and holidays.

Pay: $60,000.00-$75,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care

Schedule:

- 8 hour shift
- Evening shift
- Night shift
- Overtime
- Weekends as needed

Supplemental pay types:

- Tips

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Restaurant management: 2 years (required)

**Language**:

- English (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

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