Restaurant General Manager

7 months ago

Vancouver, Canada Church's Chicken Full time

The Church’s Chicken General Manager is a dynamic leader who is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environment. The position is responsible and accountable for all of the business activities, specifically:

- Provide a superior and memorable experience for all restaurant guests.
- Build a talented restaurant management team focused on solid execution of operational and food preparation standards.
- Achieve sales goals.
- Control expenses to budget or better.
- Create a culture focused on executing operations excellence for cleanliness and service.
- Develop future talent to support organizational growth.

**Key Duties/Responsibilities**:

- Provides Inspired Leadership: Positive advocate for Church’s and inspires their team members to demonstrate, communicate, and live Church’s vision, mission, purpose, and core values.
- Creates a World Class Guest Experience: Build management team understanding and commitment to guest service standards; ensure speed, accuracy, cleanliness, and food quality standards exceed guest expectations.
- Manages Sales: Establish performance targets and regularly measure results making adjustments as needed.
- Builds Talented Management Teams: Consistently source the market for qualified talent; effectively assess and measure employee skills and developmental needs utilizing performance data, performance documentation, and personal observations; provide consistent, specific, measurable performance feedback to all team members.
- Manages Operational Execution and Expense Control: Manages compliance to labor scheduling guidelines; regularly reviews critical operating reports and identifies opportunities to support achieving budget; review and reconcile bank deposit discrepancies; review food cost reports and resolve discrepancies.
- Delivers Exceptional Brand Standards, Cleanliness and Safety: Ensure all internal and external restaurant areas follow standard safety rules and are compliant with security practices; conducts regularly scheduled restaurant visits with the management team to evaluate restaurant conditions and develops improvement plans when necessary; react quickly to product safety recalls and follows up for 100% compliance in assigned locations.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Work Location: In person

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