Billing Supervisor
7 months ago
The incumbent will be responsible for leading a regional billing team while implementing world-class service, maintaining accuracy of documentation, overseeing day-to-day operations and contributing to key metrics, objectives a
This position requires a bilingual (French, oral and written), detail-oriented, previously leading a billing team, as well as a mix of analytical skills, systems mastery, business acumen and ability to work with various internal and external stakeholders and strategic partners.
Main responsibilities
- Train, mentor and integrate new employees, particularly in relation to new initiatives;
- Participate in projects or initiatives (or act as an expert in the field);
- Maintain and review the team performance dashboard using predefined key performance indicators, including but not limited to providing formal and informal feedback to ensure continuous development;
- Work with stakeholders to recommend and implement solutions to improve productivity and customer experience, ensure data integrity, and maintain/improve governance and controls;
- Support and support the team;
- Identify and report potential risks or problems;
- Establish and maintain effective and cooperative working relationships;
- Support the team in conflict resolution;
- Review and conduct reconciliations and investigations;
- Participate in internal and external audits;
- Contribute decisively to the monthly closing process and ensure timeliness are met;
Ensure that all process and standard operating procedure documents are accurate, up-to-date and adhered to by the
**Salary**: $60,000.00-$70,000.00 per year
**Benefits**:
- Company pension
- Dental care
- Disability insurance
- Employee stock purchase plan
- Extended health care
- On-site parking
- Paid time off
- RRSP match
Schedule:
- 8 hour shift
Application question(s):
- Must be fully bilingual
**Experience**:
- Supervising: 3 years (preferred)
- Billing: 3 years (preferred)
- Accounts receivable: 5 years (preferred)
Work Location: In person
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