Facilities & Operations Coordinator

3 months ago

Hamilton, Canada Canadian Cancer Society Full time

**Job Title**: Facilities and Operations Coordinator

**Work Model**: In-person work model

**Salary Band**: 3 ($50,000 - $55,000CAD/ Year)

**WHY JOIN THE CANADIAN CANCER SOCIETY (CCS)?**

The Canadian Cancer Society works tirelessly to save and improve lives. We raise funds to fuel the brightest minds in cancer research. We provide a compassionate support system for all those affected by cancer, across Canada and for all types of cancer. Together with patients, supporters, donors and volunteers, we work to create a healthier future for everyone. Because to take on cancer, it takes all of us. It takes a society.

Help us make a difference.

**COME AS YOU ARE**

**JOB OVERVIEW**

The** Facilities and Operations** **Coordinator** works alongside our National Facilities team in order to ensure the optimal working environment for all of the organization’s staff members by providing full operational and maintenance services as well as promoting safety conditions.

The typical employee works a 37.5-hour week with occasional evenings and weekends as needed. The individual in this position will report to the Manager, Facilities and Operations (based in Toronto). This position is based out of the Society’s **Hamilton office** located at the Juravinski Hospital and Cancer Centre, Lakeview Lodge but will also work as part of the nationwide Real Estate and Facilities team.

**WHAT YOU’LL BE DOING**:

- Building and office maintenance:

- Act as primary contact for the Juravinski Hospital and Cancer Centre and liaise with housekeeping/janitorial, HVAC maintenance and plumbing services personnel;
- Monitor, action, and redirect request from various departments sent to the Facilities mailbox to support cross functional organization needs;
- Support in the onboarding and offboarding staff with the coordination of the hiring manager;
- Oversee the maintenance & supplies for the Hamilton office;
- Evaluate maintenance requests, set priorities, and process work assignments
- Assist the Facilities Manager in coordinating emergency evacuation plans, procedures, and drills;
- Support incoming and outgoing mail distribution and deliveries including high volume kitting needs;
- Conduct weekly inspections of the Hamilton office to assess service levels of external providers, safety, tidiness etc.;
- CCS National Vehicle Management support (60 plus vehicles) and other Facilities National programs:

- Coordinate plans and provide administrative support for CCS Wheels of Hope Program (WOH) Transportation program and non WOH vehicles as it relates to vehicles repair & maintenance, insurance, claims, and replacement of vehicles, which includes but not limited to processing and approving payment for related invoices.
- Provide support with the Vehicle Fleet Management Software nationwide for all CCS vehicles, updating vehicle information in the software, running reports for vehicle decisions, and being a contact for support with the Transportation team
- Provide support facilitating insurance requirements across all provinces for all CCS owned vehicles
- Support other National Facilities programs as required.
- Mail and Inventory Support:

- Support incoming and outgoing mail distribution and deliveries including high volume kitting needs;
- Monitor, action, and redirect request from various departments sent to the Facilities mailbox to support cross functional organization needs;
- Oversee the maintenance & supplies for the Hamilton office;
- Actively contribute to our culture of justice, belonging, equity, diversity, and inclusion by ensuring that all staff feel represented and heard regardless of their gender, age, religion, ethnicity, and nationality or race.

**QUALIFICATIONS**:

- A Certified Facilities management (CFM) diploma or equivalent experience.
- Administration/operations diploma or equivalent 1-2 years’ experience in an operational environment that supported cross department teams, or comparable education/experience;
- The role requires 1-2 years of general building maintenance exposure with understanding and skills with small repairs, office coordination, etc. and strong understanding of building infrastructure (mechanical, electrical etc.);
- More than 1 year, up to and including 3 years - some practical or job-related experience.
- The individual should have beginner to intermediate Microsoft Office skills and be comfortable learning new systems and database entries.
- Superior interpersonal and communication skills.
- Someone who is diplomatic in nature and possesses a high level of professionalism when representing the Society in dealing with internal and external stakeholders.
- Ability to multi-task in a fast paced, cyclical environment while working with multiple stakeholders.
- Must be a team player and a team builder.
- Someone who expresses a sense of urgency and the ability to be proactive on issues and opportunities
- Work independently without regular direct supervision.
- Advocate of the Canadian C

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