E-commerce Coordinator

2 weeks ago

Markham, Canada Dot Lighting (Canada) Inc Full time

We are seeking a highly motivated and experienced E-Commerce Coordinator to join our team. As an E-commerce Coordinator, you will be responsible for overseeing and managing the day-to-day operations of our e-commerce website as well as other channels such as eBay, Wayfair and Walmart etc. This includes managing the day-to-day sales process from start to finish with a focus on customer acquisition, customer service, and customer satisfaction. This role will work closely with the rest of the QPLUS Home Inc. team to ensure that all aspects of e-commerce are running smoothly and efficiently.

**Responsibilities**:

- Oversee all aspects of Shopify store management, including product listings creation, but not limited to strategic pricing, inventory management, order processing, fulfillment and customer support.
- Managing digital advertising including Google Advertising, but not limited to EDM and Social Media Marketing.
- Supporting SEO strategies by optimize product listings on Shopify to ensure they are compelling, accurate, and search-optimized to increase conversions.
- Coordinate integration with other platforms or systems, such as inventory management software, CRM systems, or fulfillment centers, to streamline operations and improve efficiency.
- Implement strategies for optimizing sales and increasing conversion rates through continuous monitoring and adjustments.
- Work closely with our internal team to ensure that all listings are accurate and optimized for sales and usability.
- Keep up-to-date on new products, services, trends, competitors, and industry developments.
- Manage in identifying new product opportunities related to growth strategies within QPLUS Home Inc..
- Utilize ShipStation software to create and print shipping labels.
- Ensure orders are properly packaged and prepared for shipment.
- Collaborate with the shipping team to meet daily deadlines.
- Other duties as assigned.

**Requirements**:

- Bachelor's degree in Marketing or related field preferred. A minimum of 2 years' experience in e-commerce sales preferred.
- Excellent written and verbal communication skills. Excellent interpersonal skills and ability to work in a team environment.
- Strong knowledge of Shopify / Ecommerce platform (e.g., shopping carts, pricing structures, image sizes)
- In-dept knowledge of Google Analytics and Google Adwords are required for this role is required.
- Knowledge of Hubspot is preferred.
- Ability to prioritize multiple tasks in a fast-paced environment with a strong work ethic & initiative.
- Ability to work in a team environment across various department.

**Job Types**: Full-time, Permanent

**Salary**: $3,000.00-$4,000.00 per month

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

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