Customer Service Representative
6 months ago
Company Description
- ** 2 weeks of paid vacation;**:
- Full group insurance plan;
- Group RRSP with matching employer contribution;
- Central location, close to many services;
- Easily accessible by public Transit.
- Exceptional advancement opportunities;
- ** Referral program ($500/referral);**:
- Exclusive employee discounts on parts at any Kenny location;
- Free on-site parking;
- Free coffee on site.
- ** Retention bonus (1 year) of 1 000 $**
**Job Description**:
We are looking for a **Customer Service Agent (CSA)** for Kenny U-Pull’s Call Center, located in front of the Carrefour Laval. Reporting to the Call Center Supervisor, you will play the crucial role of ambassador for our trademark, and you will be responsible to create, for every client you will interact with, an outstanding personalized experience. More specifically, your daily tasks will be:
- Answering calls and general inquiries of clients who would like to have information on our stocks, prices and mode of operation;
- Taking the time to understand the specific needs of each client and propose personalized solutions;
- Inform the clients on our various products (batteries, tires, etc.) and services;
- Guide the clients in the utilization of our website;
- Promote in-person visits to our several branches;
- Any other task related to the role.
**Qualifications**:
- A year of experience in customer service
- Excellent interpersonal communication
- Feel Comfortable working in a high pace environment
- Interest in the automotive industry
- ** Functional Bilingualism (**required to answer the French and English calls coming from everywhere in Canada)
Additional Information
**Kenny U-Pull** takes pride in giving used vehicles a second life. Our 26 auto recycling yards across Eastern Canada and USA are backed by 400+ employees, all passionate about the revalorization of used cars and the desire for a greener environment for future generations. Since 2008, we have recycled over 1 million vehicles and counting
At Kenny, we do things differently by offering our customers the opportunity to create their own self-serve experience. Customers pick and pull replacement parts themselves for a fraction of the manufacturer's price, in a safe, clean, and environmentally responsible environment.
Our engine runs on purpose, passion, and team spirit. We’re a close-knit and supportive company where your ambitions are also ours. **Come ride with us** - we promise it will be a rewarding journey.
- Kenny U-Pull is a subsidiary of American Iron & Metal (AIM) inc., a recognized global leader in the metal recycling industry with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales. AIM and its subsidiaries offer equal employment opportunities to all. Only those selected for interviews will be contacted. Thank you for your interest._
**_ ** Vacation accrues bi-weekly and is pro-rated during any partial year of employment_
-
Customer Service Representative
2 months ago
Laval, Quebec, Canada Randstad Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving any issues that may arise.Key...
-
Customer Service Representative
6 months ago
Laval, Canada First aid central Full time**First aid central is seeking a customer service representative to join our team in Laval, QC.** As a customer service representative, you will be responsible for providing product and/or services information to customers. You will also be responsible for resolving customer complaints and inquiries. The target is to ensure excellent service standards,...
-
Customer Service Representative
2 months ago
Laval, Quebec, Canada beBee Professionals Full time $30,000 - $40,000We are seeking a skilled Customer Service Representative to provide exceptional support to our clients in a fast-paced office environment. Key responsibilities include:Key Responsibilities:Manage incoming calls and greet visitors with a positive and welcoming attitude.Schedule appointments and maintain office calendars with precision.Perform administrative...
-
Customer Service Representative
2 months ago
Laval, Quebec, Canada Randstad Full timeWe are seeking a highly motivated and bilingual customer service representative to join our team at a leading furniture distribution and sales company. As a customer service representative, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional...
-
Ecommerce Customer Service Representative
6 months ago
Laval, Canada Kanner Comfort Distribution ULC Full time**Ecommerce Customer Service Representative - Role Overview**: **Ecommerce Customer Service Representative - Job Description**: As an Ecommerce Customer Service Representative, you will be responsible for assisting customers with their online orders. You will need to have exceptional communication skills, fully bilingual (English and French), both written...
-
Customer service representative
2 months ago
Laval, Canada Randstad Canada Full timeAre you available to start a job as soon as possible?Do you live in Laval or are you willing to work in Laval to avoid the big city traffic?Are you fluently bilingual and passionate about customer service?Don't wait any longer, I've got the job for you! Our customer, a leader in the distribution and sale of furniture, is looking for its brand new bilingual...
-
Customer Service Representative
2 weeks ago
Laval, Quebec, Canada John Brooks Company Full timeWe are seeking a highly motivated Customer Service Representative to join our team at John Brooks Company, a leading provider of fluid handling solutions.About the Role:This is a unique opportunity to work in a fast-paced environment and provide exceptional customer service to our clients. As a Customer Service Representative, you will be responsible for...
-
Customer Services Representative
3 months ago
Laval, Canada Physiothérapie Universelle Full time**Customer services representative** Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care.**Responsibilities include**: - Answering the telephone, greeting, and assisting clients - Responding to inquiries and helping...
-
Customer Services Representative
4 days ago
Laval, Canada Physiothérapie Universelle Full time**Customer services representative** Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. **Responsibilities include**: - Answering the telephone, greeting, and assisting clients - Responding to inquiries and helping...
-
Customer Service Representative
7 months ago
Laval, Canada Lifemark Health Group Full time**Customer Service Representative** Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care.**Responsibilities include**: - Answering the telephone, greeting, and assisting clients - Responding to inquiries and helping clients...
-
Customer Service Representative
2 months ago
Laval, Canada Nettoyage Krystal Clean Full timeWe are a proud, woman-owned small business offering residential cleaning services in Laval since 2012. As an award-winning company, recognized by Three Best Rated (2023 & 2024) and Choix du Consommateur (2024), we are dedicated to providing exceptional service to our growing clientele. We are looking for a motivated Customer Service Representative to help us...
-
Customer Service Representative
2 months ago
Laval, Canada Physiothérapie Universelle Full time**CUSTOMER SERVICE REPRESENTATIVE** Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care.**Responsibilities include**: - Answering the telephone, greeting, and assisting clients - Responding to inquiries and helping clients...
-
Customer Service Representative
6 months ago
Laval, Canada BMO Financial Group Full time2040-2042 boul des Laurentides Laval Quebec,H7M 2R5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...
-
Customer Service Representative
6 months ago
Laval, Canada Lafarge Canada Inc Full timeWhy work for Lafarge?: As the global leader in innovative and sustainable building materials, we’re committed to shaping a **greener**, **smarter** and **healthier** world. At Lafarge Canada Inc., **safety** comes first, **collaboration** matters and **diversity** is celebrated with people who share our desire to continually **make our materials...
-
Customer Service Representative
6 months ago
Laval, Canada Plant Products Inc. Full time**Customer Service** **Full-time Laval, Quebec** We are a full-service supplier of fertilizer, pest management products, including biologicals and bees, seeds and other consumable goods to the greenhouse, nursery and specialty horticulture industries in Canada and the USA. Are you a team player with a strong work ethic, a self-starter, and passionate about...
-
Customer Service Representative
6 months ago
Laval, Canada Plant Products Inc. Full time**Customer Service** **Full-time Laval, Quebec** We are a full-service supplier of fertilizer, pest management products, including biologicals and bees, seeds and other consumable goods to the greenhouse, nursery and specialty horticulture industries in Canada and the USA. Are you a team player with a strong work ethic, a self-starter, and passionate about...
-
Customer Service Representative
6 months ago
Laval, Canada TRUX ACCESSORIES Full timeJob description Founded by two brothers, known for their passion for chrome, began in the family business supplying heavy duty parts to the trucking industry. It all started in 1959 when their grandfather opened a truck tire shop supplying local fleets. The tire shop turned into a large distributing center under the leadership of the co-founder's father. In...
-
Customer Service Representative
1 month ago
Laval, Canada Laura Canada Full timeJob DescriptionAs the Customer Service Representative, you will contribute to Laura Canada's success by ensuring a high level of customer satisfaction from Laura and Melanie Lyne customers, focusing on the ultimate customer experience. The ideal candidate it comfortable handling incoming calls as well as responding to customers by email in both French and...
-
Customer Service Representative-2
6 months ago
Laval, Canada Westlake Full time**_ We build communities, let us build your career_** **Why choose Westlake?** - Benefits Day 1! - Structured Retirement Savings Plan: The Company will match your contributions up to a certain percentage. - Quarterly Bonus Program - Annual Incentive Bonus - Fitness Reimbursement Program: The Company will reimburse up to 50%. - Tuition Reimbursement...
-
Customer Service Representative-2
6 months ago
Laval, Canada Westlake Careers Full time**We build communities, let us build your career** **Why choose Westlake?** - Benefits Day 1! - Structured Retirement Savings Plan: The Company will match your contributions up to a certain percentage. - Quarterly Bonus Program - Annual Incentive Bonus - Fitness Reimbursement Program: The Company will reimburse up to 50%. - Tuition Reimbursement Program -...