Customer service representative

1 month ago


Laval, Canada Randstad Canada Full time

Are you available to start a job as soon as possible?

Do you live in Laval or are you willing to work in Laval to avoid the big city traffic?

Are you fluently bilingual and passionate about customer service?

Don't wait any longer, I've got the job for you Our customer, a leader in the distribution and sale of furniture, is looking for its brand new bilingual customer service representative

Stable job, flexible hours, family work environment despite a very large company.

Is this position for you? Read on.

Translated with DeepL.com (free version)

Advantages
Benefits for this Customer Service Representative position include:
- Salary between $20 and $23/hour, depending on experience
- A flexible work schedule from Monday to Friday (8 to 5 or 9 to 6)
- A 3-month contract with permanence afterwards, so you'll receive your pay every week
- A fast-paced work environment with a family atmosphere, making for motivating workdays
- Easy access by car and on-site parking
- Opportunity to grow within the after-sales service team
- Opportunity to telework 2 days a week after the training period (i.e. after 3 months)

Responsibilities
Responsibilities for this customer service role include:
- Answer customers' first calls to answer their questions and dispatch calls to the right department
- Answer front-line customer questions
- Follow up on purchase orders to ensure efficient follow-up for good customer service

Qualifications
Qualifications for the Customer Service Representative role are :
- Perfect bilingualism, many customers are outside the province
- A minimum of 3 years' experience in customer service, face-to-face or over the phone
- A dynamic personality, a smile in your voice and an unparalleled sense of customer service

Summary
Is this position for you?

Contract with permanent employment / Laval / 20$/h / bilingual

Don't wait any longer Apply directly online or send your resume to elisabeth.parent@randstad.ca with subject line: furniture

We look forward to talking to you

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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