Supported Employment Coach

5 months ago

Victoria, Canada Island Community Mental Health Full time

Operating since 1956, Island Community Mental Health (ICMH) is a leading non-profit organization committed to delivering best practices in evidence based programming and service provision within the mental Health and substance use sector.

ICMH provides person centered, recovery oriented, and psycho-social rehabilitation (PSR) informed-care across a spectrum of services including housing and housing supports, group and one-on-one programming, and in Licensed Care settings.

We promote personal wellness and community integration by providing meaningful and effective services to our clients, residents and community members living with the experience of mental health challenges.

**Job Summary**:
Networks Employment Solutions offers supported Programs that serves people who are experiencing barriers to employment as a result of mental illness or addictions.

As part of an interdisciplinary team, and in accordance with the PSR/RPS Canada Psychosocial Rehabilitation guidelines, the Employment Coach will be responsible for the implementation and evaluation of the IPS Supported Employment program. The Employment Coach ensures services are developed according to strategic priorities and are delivered within a person-centered approach. Maintaining health and safety standards, including psychological safety, at all locations where program services are offered.

The Employment Coach will support clients to maintain their employment in the community and improve their experience through ongoing support, coaching, and education of client and employer.

**Duties and Responsibilities**:

- Interviews clients to identify interests, skills, suitability and job readiness.
- Locates prospective employers in the community appropriate to clients’ work profiles by following up on referrals, making cold calls, networking, and developing partnerships with government recruiting bodies and employment programs.
- Markets supported employment programs to prospective employers and develop related promotional materials.
- Evaluates available employment, matches clients in accordance with client work profiles and abilities, as well as markets clients to employers to secure employment.
- Assists clients to become job ready by providing coaching in employment-related areas, such as work skills, job search, resume preparation, and interview skills.
- Provides job and labour market information and identifies employment barriers.
- Follows up with clients and employers to monitor the quality of placements. Assist employers to work with clients by providing education and information and negotiating accommodations, where appropriate.
- Ensures close and ongoing communication with case managers and/or other appropriate professionals through regular contact (e.g. attending case and team meetings as agreed) in order to integrate vocational goals into mental health treatment.
- Completes and maintains related records and documentation such as reports on clients’ skill levels and progress towards goals and objectives.
- Performs other related duties as required.

**Qualifications**:
**Education, Training and Experience**:

- Diploma in Community Social Services
- Recent, related experience of three years or equivalent combination of education and training experience
- Recent experience with mental health, substance use issues and harm reduction

**Other Requirements**:

- Clear Criminal Record Check (Vulnerable Adults)
- Negative TB Result;
- Up-to-date on Provincial immunization schedule
- Proof of COVID-19 vaccation
- Training in Suicide Prevention, Harm Reduction, Nonviolent Crisis Intervention and Motivational Interviewing are considered an asset
- Valid Class 5 BC Drivers license, use of one’s own vehicle
- Drivers’ Abstract

**Core Competencies**
- Diversity and Inclusion
- Professional Skills
- Psychosocial Rehabilitation, Supporting Practices and Recovery Oriented Services
- Equity and Social Participation
- Facilitating Change and Providing Leadership

**Knowledge, Skills and Abilities**:

- Familiarity with Individual Placement and Support (IPS) model of Supported Employment
- Completing vocational assessments and creating employment plans
- Demonstrates awareness of own cultural values and biases, diversity and individual beliefs and experiences
- Knowledge of the local job market
- Demonstrates practical skills for enhancing cultural safety
- Demonstrates ethical, legal practices, and professional behaviour
- Communicates effectively, both verbally and written
- Maintains personal wellness to assure the effective provision of services to others
- Assures competence through life-long learning and on-going professional development
- Understands mental illness and its impact on individuals
- Has the ability to form effective relationships with individuals and their supporters
- Understands and can implement evidence based and evidence informed PSR practices as essential tools for recovery
- Has knowledge and understanding of major ty

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