Team Coach

4 days ago


Victoria, Canada Royal Roads University Full time

Reporting to the Manager, Team Coaching, and working closely with the academic units, the Team Coach supports the team-based learning and teaching approach that is identified in Royal Roads University’s Learning and Teaching and Research Model. The Team Coach facilitates face-to-face and online team training with students across programs and faculties, delivers proactive team and individual coaching support, and communicates and documents processes for dealing with team-related problems if and when they arise. The Team Coach collaborates with the Team Coaching unit to provide students with the theoretical and practical skills to understand group dynamics and development, give and receive feedback, manage difficult conversations and demonstrate leadership in diverse team environments. The Team Coach collaborates with other Team Coaches and the Manager to contribute to developing processes, structures, and frameworks as identified by the Manager. The Team Coach also works with the Student Services unit to contribute to departmental student success initiatives and student retention.
- Job Requirements- Master’s degree desired, or a combination of a relevant Bachelor’s Degree, coaching training (certification an asset) and group
- or team-coaching experience
- Group facilitation experience
- Experience working in a post-secondary setting
- Understanding of the theory and practice of team and individual coaching
- Experienced in facilitating difficult conversations, mediating conflict, negotiating win-win solutions, and providing observational and experiential feedback with diplomacy, tact and good judgment
- Excellent interpersonal and communication skills, including the ability to deal sensitively with situations that require intervention
- Demonstrated intercultural competence and cultural diversity training experience
- Sensitivity to individual needs and learning barriers some students face that necessitate a neuro-inclusive approach to team coaching
- Strong organizational skills and the ability to manage multiple priorities
- Ability to build and maintain strong relationships with faculty and staff.
- Ability to work effectively in online and face-to-face environments (familiarity with Moodle, Zoom and MSTeams).
- Flexibility to work on weekends and evenings as required to match academic program delivery and scheduled and emergent needs of student teamwork
- Additional Information- This is a regular, full-time position working 37.5 hours per week. This position has been evaluated at MPT-C with a salary range of $76,430 (minimum) to $89,820 (midpoint) to $103,209 (maximum) per annum. Employment offers will normally be made between the minimum and midpoint of the range and are determined by knowledge, experience and internal equity. The University is pleased to offer a comprehensive benefit package. Royal Roads University is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our faculty and staff including, but not limited to, women, visible minorities, Indigenous people, persons with disabilities and persons of any sexual orientation or gender identity.


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