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Inside Sales Coordinator

2 months ago

Greater Sudbury, Canada Nutrilawn Sudbury Full time

Nutri-Lawn is one of Canada's leading lawn care companies, having locations from coast to coast and have been servicing lawns for over 30 years.

Ideally, we are looking for someone who can grow with us as a company and is looking for a long-term career.

**Duties and Responsibilities**
- Answer a high volume of inbound calls.
- Serve as lead point of contact for all customer account management matters.
- Ability to build and maintain strong, long lasting customer relationships.
- Your objectives will be to develop business while ensuring our ability to deliver high quality service and meet our customers expectations.
- Ensure timely and successful delivery of solutions according to customer needs and objectives; perform necessary customer follow-ups.
- Ability to build and maintain strong customer relationships with commercial clients at all levels.
- Ability to recruit, train, and motivate a team to pursue and grow the business.
- Engage in various customer service activities, including efficiently processing telephone inquiries, billing inquiries, and resolving any issues that may arise.
- Maintain organized records, documentation and filing systems, digital and other.
- Administrative support for other branches/departments as may be required.

**Valuable Skills**
- Demonstrated ability to quickly learn and thrive in a fast-paced setting.
- Attention to detail.
- Flexibility to learn new skills and grow with the company.
- Fulfill Administrative tasks with precision and in a timely manner.
- Assist in communication between Managers, office staff and Technicians.

**Required Education, Skills, and Qualifications**
- A High school diploma is preferred.
- Related experience in a similar field or office setting.
- Demonstrate a desire to providing outstanding customer service to new and existing clients.
- Excellent written and verbal communication skills.
- A working knowledge of Microsoft Outlook and associated products

Medical and dental benefits once qualified

**Salary**: From $20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

Application question(s):

- Are you currently living in Sudbury?

**Education**:

- Secondary School (preferred)

**Experience**:

- Office: 2 years (preferred)

Work Location: In person

Expected start date: 2023-08-28

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