Parts Coordinator

2 weeks ago

Greater Sudbury, Canada Timberland Equipment Limited Full time

**TIMBERLAND EQUIPMENT LIMITED** is a Canadian-owned, entrepreneurial, globally recognized company located in Woodstock, Ontario, with a Parts and Service location in Sudbury, Ontario. We are a fully operational facility with Engineering, Sales and Manufacturing departments all under one roof.

We are currently looking for a **PARTS COORDINATOR.**

**POSITION OVERVIEW**

Working out of the Sudbury office and reporting to the Parts Manager, this position is responsible for liaising with customers regarding parts. In addition, this position is responsible for purchasing parts/components, preparing and entering all customer parts quotations. The overview is to be used as a guideline only and may not incorporate all functions of the job.
- Proactively contact existing customers to provide priced parts list for their equipment
- Respond to customer; answer routine and technical inquiries on equipment parts
- Maintain systems such as filing, correspondence tracking, as well as searching internal systems and/or accessing departmental information to track information
- Receive and review orders for clarity, accuracy, and completeness and input into systems
- Liaison with engineering, accounting and shipping departments
- Maintain all customer files and customer orders including progress payment files and payment schedules
- With guidance from the Parts Manager, achieve annual sales and profit goals
- Maintain and build relationships with current customers
- Actively promote Timberland’s parts business to past and new customers
- Ensure commitments to customers are met
- Negotiate, place orders and enter into contracts for procurement as necessary for required materials
- Negotiation of competitive freight rates

**ATTRIBUTES WE SEEK**
- Previous parts/inside sales experience in a manufacturing environment
- Proven ability to respond in a timely manner to customer requests
- Able to thrive in a fast-paced office environment
- Strong computer skills in MS Office
- Post-secondary education in business, engineering or supply chain an asset
- Mechanical aptitude - technical troubleshooting an asset

**Salary**: From $55,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Flexible Language Requirement:

- French not required

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Greater Sudbury, ON P3A 5K2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- parts sales: 1 year (preferred)

Work Location: In person

Application deadline: 2024-04-30

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