Patient Service Coordinator

4 weeks ago

Vaughan, Canada docbraces Full time

**Company Overview**:
Docbraces Thornhill has an exciting full-time opportunity We are looking for a talented Patient Service Coordinator to join our Thornhill and Keswick team. Canadian Orthodontic Partners provides support services to Docbraces and our national network of community-based clinics in delivering personalized Orthodontic treatment. We provide an enhanced level of patient care and service experience in our clinics putting patient care above all else. Come join a team that shares, collaborates, and learns with a vision of becoming the icon of orthodontic excellence by building self-esteem, one beautiful smile at a time.

**What We Offer**:

- Competitive Hourly Wage + Quarterly Bonus.

**Comprehensive Benefits Package including**: Medical, Dental, Vision, and Orthodontic Coverage for employees and their families.
- Educational Reimbursement Program.
- Paid Vacation Days.
- Real Career Growth Opportunities.

**Key Responsibilities**:
Greet every patient was kindness, enthusiasm and interest ensuring that everyone feels welcomed.

Communicate with the patients and guardians regarding their appointments. Provide answers pertaining to their orthodontic treatment, appointments, and office policies.

Answer all incoming calls and make detailed notes regarding important conversations with patients and their responsible parties.
- Complete ‘New Patient Phone Slips’ when booking new patients for consultations.
- Gather insurance information and complete the insurance checklist.
- Book and organize patient appointments.
- Scan all information into the patient charts.
- Use external software programs or call to confirm patient appointments.
- Act as a liaison between the doctor and the patient.
- Act as a liaison between the doctor and any other dental specialist or general practitioners.
- Compose letters and other documents for communication as requested and required.
- Enter initial contracts for patients.
- Collect and process payments.
- Manage recurrent payments, post day sheet, and prepare daily deposit.
- Print practice reports as needed.
- Print no show report and reschedule appointments.

Anticipate problems in the schedule and work with the Scheduling Lead or Manager to correct issues.
- Ensure the patient lounge is always tidy.
- Ensure the coffee station is clean and fully stocked.
- Advise Lead or Manager if office stock is required.

Implement and maximize practice promotions - Advise and inform patients of current contests and other marketing objectives.
- Introduce Smile Rewards to patients and allot points as needed.

Work cohesively with fellow team members to provide an atmosphere of trust, mutual respect, and cooperation.
- Complete monthly tracking sheets and checklists.
- Perform any other tasks delegated or assigned by the office Lead or Manager.

**Requirements**:

- Dental Office experience is an asset.
- Must have customer Service experience.
- Computer proficiency and the ability to learn new programs to include Microsoft Office Suite.

Excellent interpersonal and communication skills; written and verbal, an ability to make patients feel comfortable and at ease.
- Great time management and organizational skills.

We are an equal opportunity employer, dedicated to creating a diverse and inclusive culture. Everyone who applies will be considered, but only those selected for an interview will be contacted.

We are an equal opportunity employer, dedicated to creating a diverse and inclusive culture. Everyone who applies will be considered, but only those selected for an interview will be contacted.

  • Patient Experience Coordinator

    1 month ago

    Vaughan, Canada Physioactive Orthopaedic and Sports Injury Centre Full time

    We are seeking a Clinic Administrative Assistant/Patient Experience Coordinator in a busy high-end multi-disciplinary practice. Position Duties Include: - Empathy and caring for our clients is a must - Ability to answer multi-line telephones - Booking initial assessments and follow-up visits - Follow-up telephone calls - A competent knowledge of the...

  • Patient Experience Coordinator

    1 month ago

    Vaughan, Canada Physioactive Orthopaedic and Sports Injury Centre Full time

    We are seeking a Clinic Administrative Assistant/Patient Experience Coordinator in a busy high-end multi-disciplinary practice. Position Duties Include: - Empathy and caring for our clients is a must - Ability to answer multi-line telephones - Booking initial assessments and follow-up visits - Follow-up telephone calls - A competent knowledge of the...

  • Service Coordinator for Rehab Services

    1 month ago

    Vaughan, Canada SE Health Full time

    ***: We are currently seeking a Service Coordinator for the SE Health Rehab Services at Mackenzie Health Cortellucci Vaughan Hospital to manage staffing schedule, payroll and other administrative duties as assigned. All activities are conducted within the policies, procedures and standards of confidentiality of SE Health and Mackenzie Health Hospital, also...

  • Quality and Patient Safety Specialist

    4 weeks ago

    Vaughan, Canada Mackenzie Health Full time

    Job Description Quality and Patient Safety Specialist Permanent Full-Time position Reporting to the Manager of Quality and Patient Safety, the Quality and Patient Safety Specialist is responsible to foster a Culture of Safety and High Reliability and adopt methods to identify and evaluate risks for harm with a focus on system improvement. The...

  • Business Development and Marketing Coordinator

    4 weeks ago

    Vaughan, Canada Palermo Plus Physiotherapy and Wellness Centre Full time

    **Palermo Plus Physiotherapy and Wellness Centre** is looking for Business Development and Marketing Coordinator. We are dynamic multidisciplinary clinic of Physiotherapists, Massage Therapists, Acupuncturist, & Chiropodists. The clinic opened in July of 2014 and has been growing rapidly ever since. **Work Area**:Woodbridge**, **Brampton, Vaughan,...

  • Pediatric Dental Administrative

    4 weeks ago

    Vaughan, Canada Dental Works 4 Kids Full time

    PEDIATRIC DENTAL ADMINISTRATIVE / TREATMENT COORDINATOR A unique opportunity to join the Dental Works 4 Kids & Align Orthodontics team. Our guiding principles are that of Operational Excellence, Patient Intimacy, Teamwork Support and Consistency in our Values. We have a great team in place and are looking to enhance our organization by growing this team...

  • Care Experience Coordinator/intake Coordinator

    1 month ago

    Vaughan, Canada Bloom Care Solutions Full time

    **Work with the fastest growing Home Health Care Technology Company in Canada and allow us to show you how to rediscover your passion for making a difference in the lives of others.** **Our platform presents the opportunity to grow, while promoting a great culture and rewards for your hard work and dedication. We are committed to helping you succeed and are...

  • Patient Care Manager – Stroke Services

    5 days ago

    Vaughan, Canada Mackenzie Health Full time

    Job Description Patient Care Manager – Stroke Services (Integrated Stroke Unit (ISU), Community Stroke Rehab Clinic and Speech Language Pathology) Permanent Full - Time Reporting to the Program Director, the Patient Care Manager, Stroke Services, is a member of the management team within the program/clinical area and is responsible for the...

  • Medical Assistant/ Patient Technician

    4 weeks ago

    Vaughan, Canada Uvisiongroup Full time

    Job descriptionMedical Assistant/Receptionist Full-Time, Fixed-term ContractJob SummaryUptown Eye Specialist is currently looking for the position of Medical Assistant / Receptionist to join our amazing team. This role is responsible for offering a quality customer service experience and ensuring that a high level of patient care is always maintained. The...

  • Medical Assistant/ Patient Technician

    4 weeks ago

    Vaughan, Canada Uvisiongroup Full time

    Job descriptionMedical Assistant/Receptionist Full-Time, Fixed-term ContractJob SummaryUptown Eye Specialist is currently looking for the position of Medical Assistant / Receptionist to join our amazing team. This role is responsible for offering a quality customer service experience and ensuring that a high level of patient care is always maintained. The...

  • Medical Assistant/ Patient Technician

    1 week ago

    Vaughan, Canada Uvisiongroup Full time

    Job descriptionMedical Assistant/Receptionist Full-Time, Fixed-term ContractJob SummaryUptown Eye Specialist is currently looking for the position of Medical Assistant / Receptionist to join our amazing team. This role is responsible for offering a quality customer service experience and ensuring that a high level of patient care is always maintained. The...

  • Medical Assistant/ Patient Technician

    4 weeks ago

    Vaughan, Canada Uvisiongroup Full time

    Job descriptionMedical Assistant/Receptionist Full-Time, Fixed-term ContractJob SummaryUptown Eye Specialist is currently looking for the position of Medical Assistant / Receptionist to join our amazing team. This role is responsible for offering a quality customer service experience and ensuring that a high level of patient care is always maintained. The...

  • Service Coordinator

    4 weeks ago

    Vaughan, Canada Stage Windows & Doors Full time

    Grow with us as a Service Coordinator at Stage Windows & Doors! **Company Overview**: Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for the residential replacement and custom home...

  • Care Experience Coordinator/Intake Coordinator

    1 month ago

    Vaughan, Canada Bloom Care Solutions Full time

    Work with the fastest growing Home Health Care Technology Company in Canada and allow us to show you how to rediscover your passion for making a difference in the lives of others.Our platform presents the opportunity to grow, while promoting a great culture and rewards for your hard work and dedication. We are committed to helping you succeed and are seeking...

  • Care Experience Coordinator/Intake Coordinator

    4 weeks ago

    Vaughan, Canada Bloom Care Solutions Full time

    Work with the fastest growing Home Health Care Technology Company in Canada and allow us to show you how to rediscover your passion for making a difference in the lives of others.Our platform presents the opportunity to grow, while promoting a great culture and rewards for your hard work and dedication.We are committed to helping you succeed and are seeking...

  • Service Coordinator

    4 weeks ago

    Vaughan, Canada Stage Windows & Doors Full time

    Grow with us as a Service Coordinator at Stage Windows & Doors! **Company Overview**: - Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. - With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for residential replacement and custom home...

  • Care Experience Coordinator

    1 week ago

    Vaughan, Canada Bloom Care Solutions Full time

    **Work with the fastest growing Home Health Care Technology Company in Canada and allow us to show you how to rediscover your passion for making a difference in the lives of others.** **Our platform presents the opportunity to grow, while promoting a great culture and rewards for your hard work and dedication. We are committed to helping you succeed and are...

  • Service Coordinator

    4 weeks ago

    Vaughan, Canada AWIN Group of Dealerships Full time

    How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 24 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business...

  • Care Experience Coordinator

    4 days ago

    Vaughan, Canada Bloom Care Solutions Full time

    **JOIN **one of the Canada's Top Growing Companies - we can't wait to welcome you aboard!** **Work with the fastest growing Home Health Care Technology Company in Canada and allow us to show you how to rediscover your passion for making a difference in the lives of others. **Our platform presents the opportunity to grow, while promoting a great culture and...

  • Service Coordinator

    1 month ago

    Vaughan, Canada TMH-Div of Toromont Ind Ltd. Full time

    The Service Coordinator - Dispatch is responsible to deploy the technicians to different sites and task. They are the first point of contact with external customers dealing with different issues. **As a Service Coordinator - Dispatch, YOU will experience**: - Working within one of the safest organizations in the industry where your safety and well-being...