Life Claims Administrator

1 week ago


Montréal, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

The Group Life Claims department plays a crucial role with our clients as we offer them financial help when they most need it. We are looking for a motivated individual who is eager to learn to hold the position as a Life Claims administrator.

**Main accountabilities**:

- To maintain established service standards
- To set up new claims in system
- Process administrative tasks on claims such as payments and follow-up with internal/external partners
- May perform other related activities as required

**Competencies**:

- Attention to detail
- Bilingualism (French, English) required
- interactions with English-speaking customers or partners
- Written and verbal communication skills with an ability to handle inquiries of a sensitive nature
- Organization and time management skills
- Customer service skills
- Ability to learn quickly and adapt to new challenges
- Demonstrated ownership of responsibilities
- Ability to balance high work volumes
- PC knowledge

**Additional assets**:

- Knowledge Individual Insurance
- Call center experience

**Why join Sun Life**:

- Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
- A friendly, collaborative and inclusive culture
- Possibility to work from home
- A collaborative and interactive team environment
- Being part of our journey in developing the next greatest digital experience
- Working together, sharing common values and encouraging growth & achievement

LI-Remote

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
39,000/39 000 - 53,800/53 800

**Job Category**:
Claims - Life & Disability

**Posting End Date**:
11/03/2023



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