Bilingual Billing Administrator

4 weeks ago


Montréal, Canada Sun Life Full time

Job Description

:

Location : Hybrid
 

Join our team as a Billing Administrator and contribute to the management of billing processes for our diverse clientele, including I/A (Insured), P/A (Policyholder-administered) and ASO (Administrative Services only) Group Benefit clients. Your role will ensure seamless financial operations, crucial to our team's success.

What will you do?

Code self-administered premiums by benefit and billing group Audit the integrity of the lives, volumes, rates, premiums, and taxes submitted by policy-administered clients Review the status of terminated policies and perform the final financial review Set up ASO cases on the mainframe system Compare the ASO agreement to the actual setup of the case to ensure accurate billing Process claims adjustments and related accounting transactions for claim write-offs and stop-loss Manage the collection of all outstanding receipts, premiums, and ASO deposits while meeting daily, weekly, and monthly deadlines Perform other related administrative tasks as needed

What do you need to succeed?

Bilingualism (French, English, both oral and written) is required to answer calls from English and French speaking clients across Canada and worldwide. Excellent customer focus to handle difficult client-related issues Strong time management skills to meet daily deadlines Ability to work well under pressure to manage departmental project initiatives with customized deadlines Proficiency in Excel, including experience with Macros Knowledge of Group Benefits and the administration of Self Administrative and ASO practices is an asset Good knowledge of accounting principals for Insured and ASO arrangements is an asset

Reasons why you should join us under the sun

The opportunity to move along a variety of career paths with amazing networking potential A caring, supportive, and inclusive culture Time off giving you the flexibility to focus on the moments that matter. 15 days vacation per year Flexible Benefits from the day you join to meet the needs of you and your family As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office

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